Service Representative - Surgical Equipment Repair

Who We Are

At Agiliti, we believe every interaction has the power to change a life. We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care. We value our diversity and celebrate our differences, always seeking diverse backgrounds, ideas and experiences. Make an impact in healthcare and grow your career with Team Agiliti!

The Service Representative - Surgical Equipment Repair ensures operational delivery of Surgical Equipment Repair offerings to a set account base. These services include, but are not limited to, onsite instruments, rigid endoscope, flexible endoscope, power, video and ancillary surgical device repairs. They are also responsible for maintaining customer service.

What is in It for You?

• The opportunity to make a real impact on patients' lives.
• Comprehensive Benefits Package.
• Tuition Reimbursement.
• Up to a 3% match on your 401K.
• Make any day a pay day with Daily Pay.

What You Will Do in This Role

• Manage key accounts and grow the Surgical Equipment Repair business.
• Establish and maintain appropriate levels of service delivery.
• Maintain relationships within facilities to ensure clear communications and cooperation.
• Create opportunities and identify weaknesses to decrease expenditures.
• Navigation of equipment throughout the hospital.
• Ensure complete paperwork submission.
• All other duties as assigned.

What You Will Need for This Role

• An associate degree or equivalent work experience.
• Healthcare or Medical Device industry experience desired.
• Sterile Processing Department (SPD), Operating Room (OR) and/or related sales experience preferred.
• 1-3 years of experience preferred.
• The ability to type at least 40 words per minute.
• Willingness to travel to support business needs.

• Knowledge of Microsoft Teams, Outlook, Office 365, Word and Excel.
• The ability to sit, stand and bend often.
• The ability to lift and carry up to 15 pounds.

DISCLAIMER

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

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