Administrative Assistant - Leasing & Finance

Position Purpose:

To support the Civista Leasing & Finance Team.

Key Accountabilities, Responsibilities and Expectations:

• To deliver the Civista Experience through engaged interactions with clients, internal departments, and team members 100% of the time.
• Professionally handle all incoming client calls and in a responsive manner, meeting all client needs, including general account and invoicing questions.
• Maintain accurate information in the Salesforce database. Documenting all client interaction in the Salesforce database.
• Manage title work compliance, assisting clients with any title work related issues, releasing liens as necessary.
• Manage insurance compliance, assisting non-recourse funders with maintaining insurance requirements, follow-up and address expiring/expired insurance, and manage insurance document in internal folders.
• Manage end of contract actions, including sending out Bill of Sale/Paid in Full, and updating systems.
• General office duties include maintaining the phone system (conference lines & new employee set-up), coordinating off-site storage of files, office supply inventory, and manage the daily mail.
• Scan all completed/executed documents as required
• Follow all company policies.

Qualifications, Knowledge, and Skills:

• Associate's degree in business administration, or equivalent work experience.
• Solid working knowledge of bank compliance requirements, as well as knowledge and adherence to Fair Lending laws and leasing regulations.
• Solid computer literacy (Word, Excel) with accurate data entry skills; proficient knowledge of working with spreadsheets and creating formulas. Ability to become proficient in use of specific software required for position.
• Must have or obtain a notary public.
• A high level of initiative, thoroughness, accuracy and organizational skills required.
• Detail oriented with strong analytical skills required with solid oral and written communication skills.
• Ability to manage multiple priorities/projects with varied deadlines
• Above average knowledge of technology and willingness to adapt to new software technologies.

Physical Requirements:

• This position is physically located in the Pittsburgh PA area.
• Work involves eye strain due to the constant use of computer screens and reading of reports.
• Work involves sitting the majority of the workday.
• Work involves being flexible, attending required training/meetings, and so forth.

EOE - Race/Sex/Disability/Veteran

PI267486532