CRM Developer

University of North Carolina Charlotte

United States, North Carolina, Charlotte

Apr 11, 2025

CRM Developer

Please see Special Instructions for more details.

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Position Number	008008
Vacancy Open to	All Candidates
Working Title	CRM Developer
Position Designation	EHRA Non-Faculty
Employment Type	Permanent - Full-time
Months per Year	12
Work Schedule	Monday - Friday, 8:00 am - 5:00 pm
Hours per week	40
FLSA Status	Exempt
Division	OneIT
Department	Office of OneIT (Adm)
Work Location	Kennedy
Salary Range	$86,243 - $91,971
Primary Purpose of Department	The Office of OneIT provides highly reliable information technology infrastructure, tools and services to empower the University to achieve its academic, research, administrative and service goals.
Primary Purpose of Position	This position provides both technical and functional development across all technologies associated with the University's Salesforce and Marketing Cloud platforms. This position engages with business stakeholders to gather/analyze requirements and maps them to solutions that leverage Salesforce and Marketing Cloud's software functionality; and to demonstrate Salesforce and Marketing Cloud development capabilities to solve business problems and produce supporting documentation.
Summary of Position Responsibilities	Provides operational support, including administration of Salesforce CRM and Marketing Cloud systems, to ensure they are running and maintained in keeping with institutional standards and best practices. Supports ongoing requests for enhancement and optimization, aligns and prioritizes development tasks with the needs of stakeholders Acts as a point of business process and technical expertise related to Marketing Cloud email and CRM. Provide guidance to the business regarding email and CRM solution design and implementation. Acts as a point of technical expertise related to Marketing Cloud and Salesforce CRM systems capabilities and related technology. Supports ongoing development within an agile, iterative development methodology and contributes to all phases of the software development lifecycle.
Minimum Education/Experience	Bachelor's degree and 2+ years of experience, which Must include a minimum of 1+ years of experience developing applications for the Salesforce and Marketing Cloud platform, or the Equivalent combination of education and experience with a minimum of 1+ years of experience developing applications for the Salesforce and Marketing Cloud platform.
Preferred Education, Knowledge, Skills and Experience	Proven experience as a Salesforce Developer, with a strong focus on Marketing Cloud. Salesforce certifications, such as Salesforce Certified Marketing Cloud Developer, are highly desirable. Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs. Experience with Marketing Cloud tools, including Email Studio, Journey Builder, Automation Studio, and Mobile Studio. Strong understanding of CRM concepts and best practices. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team.
Necessary Certifications/Licenses
Preferred Certifications/Licenses	Salesforce Certified Marketing Cloud Developer
Special Notes to Applicants	The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the *finalist. Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.* UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Posting Open Date	04/10/2025
Posting Close Date	04/24/2025
Open Until Filled	No
Proposed Hire Date
If time-limited please indicate appointment end date
Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest

Optional Documents

Contact Information for References