Administrative Coordinator

Responsibilities:

Review, analyze, process and document parts requests in an accurate and timely manner according to company standards.

ESSENTIAL JOB FUNCTIONS:

Process PO's from Customers

Research all parts inquiries, including but not limited to, replacement, foreign, obsolete and inactive parts as well as external vendor material.

Process returned goods paperwork, issue credits/debits.

Prepare accurate, timely service to internal and external customers to assure the precise part is delivered in accordance with request and company standards.

Supply quotes to customers for material in a prompt and accurate manner.

Identify and resolve order discrepancies in a timely manner.

Resolve customer inquiries via phone or email

Handle high volume calls while performing all other task

Lead special projects and other duties as assigned.

Requirements

Two or more years of customer service experience in a heavy call volume environment is required

Service industry experience is preferred

Working knowledge of Word, Excel and heavy Outlook is required

The ability to read, interpret and comprehend technical drawings and specifications is required.

Effective verbal and written communication skills are required.

Must be organized and detail-oriented to perform and manage tasks as assigned.

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Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Hunter Hamilton is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.