Warehouse Agent

JOB SUMMARY:

The purpose of the Warehouse Agent is performing duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, and putting away and organizing inventory. Manages all aspects of the process flow of Salvaged and Reconditioned Parts. Resolves shipping and receiving issues with the appropriate people to ensure material is properly available in the system.

ESSENTIAL JOB DUTIES: The Warehouse Agent duties fall into three categories. However, the Warehouse Agent may be asked to become specialized in one or more of the following categories.

Shipping

• Processing, packaging, and shipping orders accurately
• Work with shipping software.
• Pack orders effectively, to ensure the product reaches the customer in good condition.
• Ensures Expedited orders are handled correctly.
• Works with Sales to resolve any potential issues that could negatively impact customer service.

Receiving

• Receive and unload items from the shipping companies.
• Verify the packing slips match the received products.
• Communicates and works to resolve mis-shipments with Purchasing.
• Communicates with Sales when customers send items in for return or review.
• Supports the review and valuation of Cores and Buy Back Material.

Warehouse

• Organize and put away stock inventory.
• Processes Salvage items to be reconditioned by the Lab.
• Inspect products for defects and damages and reports any issues to supervisor.
• Keep warehouse clean and organized.
• Mentor and supports the development of Warehouse Associates.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

QUALIFICATIONS:

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

• Two-year degree Industrial, or relevant field preferred.
• Forklift Operations.

Experience, Knowledge, Skill Requirements:

• Strong computer skills, including Microsoft Office.
• Self-motivated with the ability to work cross-functionally and with minimal supervision.

Communication Skills:

• Strong organizational, communication, and team management skills.
• Effective project management and problem-solving skills.

Systems and Software Skills:

• Expertise in ERP/Order Management Software and CRM systems.
• Proficiency in Microsoft Outlook, Excel, and other Office applications.

Other Qualifications:

• Valid driver's license with acceptable driving record required.
• Must be able to comply with PFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to bend, ascend, and descend step stools, ladders, and stairs, kneel, lift <75lbs, reach above and below shoulders, stand and walk for extended periods of time. Employee is required to see in color, close and far distances, peripheral, depth, and adjust focus. Employee will occasional be required to balance, crouch, drive, kneel, lift <75lbs, sit, stoop, twist, and work at heights.

Work Environment:

Employee will frequently be required to work inside and outside in hot/cold temperatures and be exposed to loud noises, cramped quarters, dust, fumes and odors, standing on hard surfaces, and electrical hazards frequently. Employees will occasionally be exposed to chemicals, moving machinery, uneven and slippery surfaces. Employee must consistently wear all appropriate personal protective equipment, as required by company safety policies.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.