Senior Corporate Operations Manager

Yext
$158,500-$237,500 USD
life insurance, sick time, 401(k), retirement plan
United States, New York, New York
61 9th Avenue (Show on map)
Apr 16, 2025
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! Yext seeks a Senior Corporate Operations Manager to build and lead a company-wide Project Management Office (PMO). In this role, you'll define the PMO strategy, drive execution, and optimize project and work management processes to improve team efficiency, consistency, and visibility. You'll collaborate with functional PMO leaders and project managers to ensure strategic projects are delivered on time, within budget, and to the highest quality standards. You'll also be responsible for creating a PMO Center of Excellence and setting governance frameworks, best practices, and project delivery standards. This role will work closely with cross-functional teams to prioritize, coordinate, and streamline project execution while ensuring clear communication and alignment with stakeholders. If you're a proven leader with experience in PMO design, project governance, and process improvement and are excited to drive operational excellence across Yext, we want to hear from you. What You'll Do PMO Strategy & Leadership Create and lead the company-wide PMO, shaping its structure, goals, and best practices. Define and roll out standardized project management processes, methodologies, and tools that align with Yext's business objectives. Collaborate with functional PMO leaders and local project managers to implement a PMO Center of Excellence with consistent practices. Lead and mentor project managers and other project professionals, building a high-performing, collaborative team. PMO Center of Excellence & Governance Establish governance frameworks and best practices to ensure consistency across projects. Oversee project scopes, timelines, financials, and resource allocation across teams. Maintain a centralized project pipeline to prioritize and track progress against company goals. Ensure transparent and consistent communication with stakeholders on project updates, risks, and outcomes. Project & Work Management Optimization Design and scale project and work management processes to drive efficiency and consistency. Lead the adoption and optimization of project management tools (e.g., Asana, Jira, Smartsheet, Monday.com). Implement KPIs and performance metrics to measure project success, resource utilization, and delivery outcomes. Identify and fix inefficiencies or gaps in current workflows, driving continuous improvements. Use automation and technology to streamline project execution and boost productivity. Communication & Collaboration Act as a strategic partner to senior leadership, offering insights and recommendations on project prioritization and resourcing. Provide regular status updates and reports to keep stakeholders informed and aligned. Work cross-functionally to foster collaboration and ensure smooth project execution. Maintain clear, consistent communication with internal teams and external customers on project progress and key milestones. What You Have 8+ years of experience in project management, PMO leadership, or corporate operations. Proven success in building and scaling PMOs at a fast-moving company. Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid) and tools (e.g., Asana, Jira, Smartsheet). Experience with resource planning, budgeting, and financial oversight. Skilled in process improvement and change management. Excellent communication and collaboration skills, with the ability to influence at all levels. Strong analytical and problem-solving skills, with a focus on delivering results. #LI-PV1 Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee's job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets. Annual Base Pay Range $158,500 — $237,500 USD Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.