Job Summary
#HireNRHS
- Promotes the effective use of HIT systems
- Assists with analyzing, testing, and implementation of supported system changes
- Must possess excellent written and oral communication skills
- Assures duties assigned are completed on time
- Routinely analyzes relevant clinical system's performance and use
- Ensures completion and effectiveness of assessment, planning, implementation, training, evaluation, and optimization of technology related projects within the environment
- Provides coordination of technology related needs within the healthcare environment
- Promotes improvement by encouraging questions and investigating best practices with respect to the impact of technology within the organization
- Provide input into the information systems budget and activities, recommends information system projects to improve operations of the organization.
- Works independently and in a team setting
- Works closely with other HIT Analysts and Technical resources for implementations, upgrades, and day-to-day support needs related to supported systems
- Knowledge of inbound and outbound interfaces (HL7 knowledge a plus)
- Provides day-to day support of EHR processes
- Ability to learn and support new applications
- Maintains accurate and up-to-date documentation
- Knowledge of clinical processes, and various clinical systems
- Works as a liaison between HIT and other departments
- Collaborates with department leads regarding new system/product implementations
- Responds to incidents requiring diagnosis of trouble tickets
- On-call as needed in support of HIT clinical/financial systems
Qualifications
- Experience with Microsoft office programs preferred.
- Excellent oral and written communication skills preferred.
- Excellent interpersonal and problem-solving skills preferred.
- Ability to organize and coordinate multiple simultaneous tasks in a team environment preferred.
Education
- Bachelor's degree in a clinical discipline, Education or Information Technology preferred.
Experience
- Five years of application support and demonstrated training experience required. Healthcare experience a plus. Experience working with physicians and other clinical practitioners preferred.
Licensure/Certification
- Licensure/Certification/Registration as appropriate to healthcare field preferred. Must have a valid driving license, and reliable personal transportation
Other Knowledge/Skills/Abilities
- Possess strong verbal communication and public speaking skills.
- ossess the ability to work collaboratively with all stakeholders, fellow trainers, and leadership.
- Demonstrate the ability to think critically, identify and resolve problems, and communicate effectively with a wide variety of end users, with varying levels of skill.
- Possess working knowledge of Microsoft Office software.
Compensation
- $28.95-$47.28/hr based on previous work experience
- Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement
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