Multi Store Manager, Optical

Requisition ID:884011

Position:Full-Time

Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

Lead all designated locations to success by hiring and developing a team, who consistently exceeds expectations in all areas of business operation.

MAJOR DUTIES AND RESPONSIBILITIES

• Monitor sales and operational activities of assigned locations daily to ensure objectives are met, addressing underperforming locations immediately; process involves travel to individual locations throughout area of responsibility.
• Recruit, hire, train and develop high quality managers by providing clear expectations of position, motivating and giving constructive performance feedback in a timely manner and establishing a culture of ownership and accountability.
• Teach and coach Practice Managers, both in-person and remotely, to consistently achieve goals and foster execution of best practices for growth within the host environment.
• Create an environment that encourages the development of managers and associates; provide challenging assignments and opportunities for development; continuously building a bench of talent.
• Analyze key financial data and monitor operating efficiencies, creating and communicating clear action plans that optimize results.
• Lead and drive quality and improvement in the assigned locations to deliver on all key performance indicators, while delivering to the customer journey experience.
• Manage profits and expenses and ensure proper usage of company funds.
• Direct and approve workforce management activities according to the brand policies, labor and operational initiatives.
• Ensure Practice Managers have up-to-date information and consistently execute to brand procedures, policies, expectations, standards and behaviors.
• Provide operational guidance and manage operational execution and ensure brand standards are met in accordance with Company direction.

BASIC QUALIFICATIONS

• High School Diploma or equivalent
• 3 years' experience in a leadership position within private practice or retail optical
• Proven track record of delivering positive results and positive growth
• Comprehensive knowledge of optical dispensary operations, processes and policies including sales and profit, patient and customer service, training, inventory management, visual merchandising and POS systems
• Good business and financial acumen including operational analysis
• Demonstrated ability to network, source, recruit and develop teams
• Good organization and time management skills
• Strong critical thinking and problem solving ability
• Working knowledge of computers and Microsoft Office
• Strong basic math skills
• Good verbal and written skills
• Ability to travel up to 80%; must be willing and able to work weekends, and be physically in worksites during times of high business need

PREFERRED QUALIFICATIONS

• 2+ years multi-unit or successful single-unit optical dispensary leadership experience in high volume environment
• College degree or equivalent
• Licensed Optician in licensed state
• ABO in non-licensed state

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.