Receptionist

Under minimal supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Ensures all appropriate forms are complete, accurate, and according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. The position will be Monday - Friday, 8:00 - 4:30 p.m.

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner.
• Obtains all appropriate forms as required.
• Obtains demographic and insurance information.
• Obtains copy of patient's insurance cards and current driver's license for file.
• Updates demographic and insurance information as needed in the system.
• Marks patients as arrived in the Practice Management system and EMR System.
• Assists in preparing labels and encounters for next day's appointments and prints schedules as needed.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Distributes condolence cards to patients' families as requested.
• Maintains lobby area in a neat and orderly manner.
• Identifies no shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• Performs other duties as assigned.

• High school diploma or equivalent required.
• Minimum five years office experience, preferably in medical setting.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

Benefits: The position also offers a competitive benefits package that includes medical, dental, vision, life insurance, short-term and long-term disability coverage, a generous PTO program, 401K matching, a wellness program that rewards you for practicing a healthy lifestyle, and lots of other great benefits such as tuition reimbursement, employee assistance program, and discounts on some of your favorite retailers.