Sr. Director, Office of Vice Dean of Clinical Affairs & Faculty Practice Plan

We are seeking a Sr. Director, Office of Vice Dean of Clinical Affairs & Faculty Practice Plan for the Office of Vice Dean of Clinical Affairs (OVDCA)/Clinical Practice Association (CPA) who will serve as a senior administrative leader responsible for overseeing the operations, financial health, and targeted growth of the School of Medicine's clinical practice. CPA includes the clinical practice of the faculty, clinical associates, advance practice providers and staff within the Johns Hopkins University School of Medicine. The Sr. Director collaborates with senior leadership, faculty, and staff to ensure the efficient, effective, and compliant operation of the practice, supporting both the academic mission and the clinical delivery of care. Will provide leadership that continually enhances the clinical practice of the School of Medicine (SOM) and collaborates with JHM. The faculty and staff have direct reporting relationship to their department leaders, therefore the role requires use of relationship development, influence, collaboration, expertise and trust to be successful.

Reporting Relationship and Key Relationships

• Reports to the Chief Operating Officer (COO) of the Office of Vice Dean of Clinical Affairs/Clinical Practice Association.
• Works closely with the Vice Dean of Clinical Affairs (VDCA)/President of the CPA (dual role), the Associate Dean of Clinical Affairs (ADCA), and the Executive Director, Faculty Practice Finance SOM Central Finance.
• The position also works closely with Clinical Department Directors, Department Administrators, Department Directors of Finance, the SOM Dean's Office, SOM Central Finance, the Office of Johns Hopkins Physicians, JHM Ambulatory, JHM Advanced Practice Provider leadership as well as other JHUSOM and JHHS leaders.

Specific Duties & Responsibilities

Strategic Leadership and Planning

• In partnership with the VDCA, ADCA and COO, provide strategic direction for expanding the SOM's clinical services, improving care delivery, enhancing joy in practice for faculty, ensuring efficient and productive clinical practice, ensuring consistent excellence in care delivery and optimizing the faculty practice's role in enhancing the institution's academic and clinical objectives.
• Partner with VDCA, AVDCA and COO to transform CPA to an active self-governing group practice model.
• Support Dean's Office objectives as it relates to clinical strategic initiatives.
• Lead initiatives to improve the integration of clinical care with teaching, research, and service in the context of academic medicine.
• Foster relationships with key stakeholders including faculty, department directors, hospital and health system leadership, and external partners.

Operational Management

• Oversee day-to-day operations of the Office of Vice Dean of Clinical Affairs/Clinical Practice Association.
• Develop plans to grow clinical programs that are financially accretive to the School of Medicine.
• Develop and implement policies and procedures to ensure efficient practice operations, quality of care, patient satisfaction, and compliance with all relevant federal, state, and institutional regulations.
• Partner with Executive Director of Finance Faculty Practice to manage faculty compensation structures, incentive programs, and performance-based pay models, ensuring alignment with practice goals and academic priorities.
• Partner with Executive Director of Finance Faculty Practice to lead faculty recruitment review and approval process efforts.
• Coordinate administrative support for CPA standing committees

o Manage monthly CPA Board of Governors meetings

o Manage monthly CPA Board of Governors Stakeholders meetings

o Manage monthly CPA Vice Chair of Clinical Affairs meetings

o Manage monthly Department Administrator meetings

• Partner with JHM Ambulatory and Department ambulatory leaders to support the SOM's ambulatory operations. Serve as clinical practice expert to support clinical departments as needed.
• Serve as strategic partner for the CPA with JHM's patient access services department.
• Continually analyze current staffing, financing, operations, policies, systems, and procedures, and develop and implement necessary changes that maximize operational excellence and efficiency.
• Collaborate with JHUSOM/JHHS/JHM IT and administrative leaders to improve and integrate systems for electronic health records (EHR), billing, and other technology needs.
• Streamline access to care to make it easier and more convenient for patients to get the healthcare services they need by simplifying processes, significantly reducing wait times and continuing to utilize available technology to facilitate appointments and improve the overall patient experience.
• Make Hopkins easy for clinicians - streamline communication with referring physicians, a provider-friendly and seamless network for referrals, access to specialists across various fields, dedicated support staff to assist with administrative tasks, essentially offering a comprehensive environment for providers to practice efficiently and effectively.

Financial Oversight

• Monitor and manage the financial health of the Office of Vice Dean of Clinical Affairs and the Clinical Practice Association, ensuring sustainability and growth through effective budgeting, forecasting, allocation methodologies and financial planning.

o Manage budget and allocations of the OVDCA.

o Manage budget and allocations for the CPA.

o Participate in annual clinical volume budgeting, including the SOM and ASC sites.

• Identify barriers to achieving target productivity (RVU target) and collaborate with departments, SOM finance and health system partners to create solutions.
• Develop and implement standard tools and process to evaluate clinical practice business plans and recommend decisions for approval. Support VDCA and SVP OJHP in determining appropriate employment models for targeted physician hires.
• Partner with SOM Faculty Practice Finance to monitor key performance indicators(KPIs) for revenue generation, productivity, cost control, and productivity, making recommendations for improvement as needed.

Maintain cFTE reporting

• Serve as strategic partner with JHM's revenue cycle billing and coding operations (central core billing as well as revenue cycle operations that live in the clinical department) to maximize revenue capture and minimize billing errors for the CPA.
• Provide regular financial reports and updates to the Dean, CFO, CPA meetings and other senior leadership to ensure alignment with institutional financial goals.

Communications

• Develop and implement communication strategy for the CPA with the faculty, staff and departments. The CPA's communication strategy is multi-modal including meetings, town hall forums, written communication, use of social media, podcasts, shared intranet site etc. Partner with other Vice Deans' offices to coordinate communication as appropriate.

Regulatory Compliance and Risk Management

• Facilitate routine meetings with the Office of Compliance, Professional Fee Services to support their efforts and engage in communication with billing providers to ensure compliance and mitigate risk.

• Maintain up-to-date knowledge of federal, state, and local healthcare regulations and ensure all practice activities comply with these standards.

Leadership and Team Management

• Lead and manage a diverse team of administrative and support staff, fostering a culture of teamwork, collaboration, and accountability.

• Provide mentorship, guidance, and professional development opportunities for staff members within the Office of Vice Dean of Clinical Affairs/Clinical Practice Association.

• Promote diversity, equity, and inclusion within the practice, ensuring that all employees and faculty members are treated with respect and have access to opportunities for advancement.

External Relations and Stakeholder Engagement

• Build and maintain strong relationships with hospital and health system partners, insurance companies, governmental agencies, and other stakeholders to optimize the practice's operations and financial performance.
• Represent the Office of Vice Dean of Clinical Affairs/Clinical Practice Association in external meetings, conferences, and industry events to promote the institution's clinical mission and services.
• Collaborate with hospital leadership to align clinical care with institutional goals and improve patient care and outcomes.
• Active participation in AAMC (Group on Faculty Practice) and Academic Medical Group Leadership Roundtable.

Other

• Ability to travel as required for meetings, conferences, or other business-related purposes.
• Occasional long hours may be necessary to meet deadlines or handle urgent issues.

Working Conditions

• The role is hybrid with occasional travel for meetings or hospital visits.
• Some evening or weekend work may be required to meet business needs.

Critical Leadership Capabilities

• Strategic Thinker and Strong Executer
• In a complex and growing organization, the successful candidate will resolve immediate issues quickly while, at the same time, strategically addressing larger systemic issues by being accessible, responsive, attentive, and results oriented.
• Developing creative solutions, overcoming barriers, making priority decisions, and taking ownership of problems large and small.
• Anticipating issues and proactively developing interventions to help prepare for and/or mitigate their impact; and, implementing systems and processes that over time reduce the number and frequency of emergent issues.

Resilience and Stamina

• In a complex operating environment with multiple stakeholders, a tripartite mission, and ambitious plans, the ideal candidate will provide energetic leadership to ensure that the operating platform continues to perform by demonstrating an appetite to identify and pursue opportunities to improve operational performance and the drive to follow through on those opportunities.
• Multi-tasking, working well under pressure, and exhibiting the ability to manage a range of issues, from long-term initiatives to immediate crises, making continual progress on all and, conveying optimism, a "can-do" attitude, and tenacity, and instilling the same characteristics in the culture of the operating and administrative units.

People Engagement

• In an organization with multiple constituencies, each with different needs and priorities, the successful candidate will build credibility by:
• Building relationships with individuals and groups.
• Being empathetic and taking ownership for addressing problems and concerns.
• Designing and implementing effective information-sharing systems and protocols that drive transparency and accountability, and being visible, actively listening, and communicating consistently and in a timely manner.

Other Personal Characteristics

• The successful candidate will
• Possess proven ability to conceptualize, develop, and implement large complex projects.
• Provide dynamic leadership and creative solutions to challenges.
• Be transparent and collaborative in a highly matrixed organization.
• Be an effective communicator and presenter.
• Provide strong and effective advocacy of the centralized practice plan and school issues.
• Retain and mentor a strong management team.
• Demonstrate an understanding of health care reform and health care policy.
• Develop trust, credibility, and support of department directors, faculty, and administrators.

• Bachelor's Degree in Business, Health Administration or related field is required.

• At least 10 years of progressive experience in healthcare management, with a minimum of 5 years in a senior leadership role in an academic medical center.

• Preference will be given to individuals who have held a leadership position within a School of Medicine or academic Department/Division. At a minimum, successful candidates should demonstrate a previous collaborative experience with and understanding of clinical practice within a school of medicine academic setting. Relevant hospital, multi-specialty clinic and/or other health care industry experience will be considered.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.

• Master's Degree in Health Administration (MHA), Business Administration (MBA), Public Health (MPH), or a related field.
• Experience managing faculty practices.

This salary range does not include all components of the School of Medicine'scompensation program. This position may be eligible for a discretionary bonus. Therefore, the actual compensation paid to the selected candidate may vary slightly from the salary range stated herein.For more information, please contact the hiring department.

Classified Title: Sr. Director Revenue Operations
Job Posting Title (Working Title):Sr. Director, Office of Vice Dean of Clinical Affairs & Faculty Practice Plan
Role/Level/Range: L/05/LI
Starting Salary Range: $144,900 - $253,700 Annually ($200,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday, 8:30 am - 5:00 pm
FLSA Status:Exempt
Location:Hybrid/School of Medicine Campus
Department name: SOM Admin CPA Vice Dean for Clinical Aff
Personnel area: School of Medicine