Digital Adoption Lead, Senior Associate

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KPMG is currently seeking a Digital Adoption Lead, Senior Associate to join our Digital Nexus technology organization.

• Oversee the launch and implementation of AI-driven services, collaborating with cross functional program leads to ensure alignment with KPMG's AI Strategy; identify and implement innovative technology experiences to support in-person, hybrid, and virtual AI learning
• Develop and execute a comprehensive AI strategy in collaboration with key stakeholders, focusing on user experience, value, and impact; establish and monitor Key Performance Indicators (KPIs) to measure the Network's performance and drive continuous improvement
• Design and deliver advanced learning experiences with KPMG's GenAI tools and technologies, building excitement and understanding of AI initiatives
• Stay abreast of the latest developments in GenAI tools, models, and services, providing expert guidance and support to employees, leadership, and guests
• Create and disseminate engaging multimedia content related to GenAI tasks and projects, supporting both functional and firmwide use cases

• Minimum three years of recent experience leading technology learning initiatives, technology solutions implementation, or professional services experience at a SaaS company with experience delivering technology training in a large enterprise setting
• Bachelor's degree from an accredited college or university is preferred
• Experience facilitating team discussions, building training curriculum, and collaborating cross-functionally; familiarity of user experience design principles, service design, and other methodologies
• Passion for AI Solutions with a consultative and customer service orientation; capability to understand technical possibilities and limitations of AI tools and brainstorm creative solutions
• Exposure to organizational change management or learning and development is preferred
• Background with content creation tools like Adobe Creative Suite and Camtasia; familiarity with emerging technologies such as AI, Generative AI, and AI Agents
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.