New

IS Portfolio Manager for Service and Performance

ABB Inc.
United States, North Carolina, Cary
12040 Regency Parkway (Show on map)
Apr 21, 2025
IS Portfolio Manager for Service and Performance At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This position reports to Demand & Consultancy Manager Your role and responsibilities In this role, you will have the opportunity to lead the identification, planning, and coordination of a set of related programs and/or projects in a portfolio. Each day, you will be managing the interdependencies in support of specific business strategies and objectives. You will also showcase your expertise by providing framework for implementing business initiatives or medium-scale change, and communicating the outcomes and associated benefits. The work model for the role is #LI #Onsite This role is contributing to the IS Services in India or Globally. You will be mainly accountable for: Manages the overall portfolio of Service and Performance Department Engages with IS Observability Lead on various projects and define the scope of work, cost/budget, resources required, time schedule, and detailed work allocation for the projects, in coordination with key stakeholders from Business Areas and Core IS Teams Manages Demand and Consultancy portfolio at service and performance level. Ensures Service and Performance meets the Core IS Portfolio alignments and strategic projects/programs are aligned Defines the scope of work, cost/budget, resources required, time schedule, and detailed work allocation for the projects within the service & performance department, in coordination with key stakeholders. Builds a continuous improvement environment by proactively collaborating with key business stakeholders to support an ongoing program of change to improve consumer-oriented services, processes, and products, as prioritized based on business needs within the portfolio. Ensures alignment of portfolio(s) to business strategy, through strategic and/or periodic planning and reviews, establishing effective governance for the portfolio(s). Accountable for risk reporting on program level and balances between quality and cost objectives. Responsible for the delivery/output product of the portfolio consisting of one or more projects (programs), on time, in scope, and within agreed quality and cost/budget. Responsible for the oversight and continuous monitoring of deliverables throughout the lifecycle of the program(s) and the portfolio. *Coordinates between various programs to ensure that the progress is as expected, and that the organization is meeting its overarching strategic initiatives and business value realization through successful program delivery and implementation. Qualifications for the role Bachelor's or Master' degree preferred in Sciences, Technology, Engineering, mathematics (STEM) education Total experience of 10-12years. Certification required- ITIL 4 Foundation Expertise: IT Project Management Experience in Hosting, Cloud, Network and Monitoring Area More about us Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning You are seeing real-time changes in View Mode.