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Student Experience Manager (STDT LIFE DEV SPEC 3)

University of California - Davis
vision insurance, parental leave, paid time off, paid holidays, sick time, long term disability, tuition reimbursement, remote work
United States, California, Davis
Apr 23, 2025
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Job ID
77397
Location
Davis
Full/Part Time
Full Time
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Job Summary

Under the general direction of the Assistant Director, the Student Experience Manager is responsible for designing and implementing strategies that enhance the academic, social, and cultural experiences of international and domestic students enrolled in the Academic Preparation and Pathways (AP3), Global Study, and Pre-College Programs. This position fosters a welcoming, inclusive, and supportive environment, contributing to student engagement, well-being, and success.

The Student Experience Manager provides daily guidance to staff and student assistants, ensuring effective training, scheduling, and successful execution of events and activities. The position is also responsible for developing campus and community partnerships, coordinating volunteer opportunities, and curating a wide range of activities that align with the program's mission of delivering an exceptional student experience.

Apply By Date
May 6, 2025 at 11:59pm

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

* Bachelor's degree in education, international studies, student affairs, or related field and or equivalent experience.
* Minimum 3 years of experience in student engagement, international education, or program management.
* Minimum 5 years of demonstrated leadership experience.
* Experience working with diverse populations and fostering inclusive environments.
* Experience managing multiple priorities, meeting deadlines, and adapt to dynamic environments.
* Experience with event management and organizing co-curricular activities for youth and young adults.
* Strong analytical and problem-solving skills with the ability to evaluate complex data and make informed decisions.
* Excellent interpersonal communication skills with ability to build and maintain positive relationships with colleagues, clients, and stakeholders.

Preferred Qualifications

* Master's degree in education, student affairs, or a related field.
* Experience managing activities or events for international students.
* Familiarity with higher education systems, including student services and resources for international students.
* Experience supervising a team.
* Proficiency in a second language.

Key Responsibilities

* 30% - Strategic Program Development & Implementation
* 30% - Student Activities & Event Coordination
* 25% - Pre-College Programs Activities Administration
* 15% - Team Leadership

Department Overview

UC Davis Continuing and Professional Education (CPE) is the academic division of the university dedicated to workforce and career development. CPE helps professional working adults upskill, reskill and advance their careers. CPE partners with campus schools, colleges and faculty to create global access to the distinctive knowledge and resources of UC Davis, and also works with employers and local experts to develop programs targeted to regional needs for economic development. More than 1,500 professionals teach in a wide array of specialized practice domains, including outstanding faculty from across UC Davis. Last year, CPE recorded nearly 74,000 enrollments in more than 4,400 classes, serving students from all 50 states and more than 100 countries. Courses are offered onsite and online in a variety of formats, including short courses, conferences, certificate programs and self-supporting masters degrees. Courses are open to the public and offered on a contract basis through partnerships with private companies, government agencies and international peer universities. CPE also manages the university's relationship with Coursera, a leading MOOC platform, and has generated more than a million enrollments through this partnership. CPE is completely self-supporting, generating more than $40 million in annual revenue from course fees, public and private contracts and grants. CPE employs approximately 180 employees (career, academic, contract and limited) and more than 60 student employees during peak periods and draws on the expertise of approximately 1,700 instructors.

POSITION INFORMATION

* Salary or Pay Range: $56,000/yr. - $99,400/yr.
* Salary Frequency: Monthly
* Salary Grade: Grade 19
* UC Job Title: STDT LIFE DEV SPEC 3
* UC Job Code: 004564
* Number of Positions: 1
* Appointment Type: Staff: Contract
* Percentage of Time: 100%
* Shift (Work Schedule): To be discussed with Manager at time of hire
* Location: Davis, CA (This position may be eligible for hybrid-remote working arrangements)
* Union Representation: 99 - Non-Represented (PPSM)
* Benefits Eligible: Yes
* This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

* Standing - Occasional Up to 3 Hours
* Walking - Occasional Up to 3 Hours
* Sitting - Frequent 3 to 6 Hours
* Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
* Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
* Bending/Stooping - Occasional Up to 3 Hours
* Squatting/Kneeling - Occasional Up to 3 Hours
* Twisting - Occasional Up to 3 Hours
* Reaching overhead - Occasional Up to 3 Hours
* Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

* Sustained attention and concentration - Frequent 3 to 6 Hours
* Complex problem solving/reasoning - Occasional Up to 3 Hours
* Ability to organize & prioritize - Frequent 3 to 6 Hours
* Communication skills - Frequent 3 to 6 Hours
* Numerical skills - Occasional Up to 3 Hours
* Constant Interaction - Frequent 3 to 6 Hours
* Customer/Patient Contact - Frequent 3 to 6 Hours
* Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

* UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
* Occasional evening and weekend availability to support student activities and events.
* Occasional on-call responsibilities during nighttime hours, particularly for Pre-College Programs.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

* This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan, and our strategic vision for research and education. We believe you belong here.

The University of California, Davis, is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks

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