Specifications Operations Manager

GENERAL PURPOSE OF THE JOB:

*100% REMOTE / TELEWORK*

The Specifications Operations Manager plays a pivotal role in leading the Specifications Program, driving strategic initiatives, and ensuring the company's growth and success. This position is 100% remote.

The ideal candidate will spearhead process improvements and optimization strategies to enhance the program's efficiency and effectiveness. They will collaborate with cross-functional teams and various departments to strengthen business operations and decision-making processes. Additionally, they will manage and work closely with the Specifications Manager, who oversees the national team of Specification Specialists. Moreover, they will be responsible for managing the budget for their department to ensure financial efficiency and optimal resource allocation.

Key responsibilities include implementing and maintaining systems and processes in compliance with industry standards, regulatory requirements, and company policies. The candidate will lead initiatives to identify, analyze, and implement process improvements, monitor and analyze key performance indicators (KPIs), and oversee the development of operational documentation and standard operating procedures (SOPs). They will also develop and execute strategic plans aligning with the company's objectives, resolve service and quality system issues, and communicate effectively with stakeholders about product changes and alternatives.

We are looking for a dynamic leader who can lead the Specifications Program, provide guidance and support, and drive operational performance to meet quality and efficiency goals. If you are passionate about making a significant impact and thrive in a remote work environment, we encourage you to apply for this exciting opportunity. There will be some opportunities to travel as it pertains to the success of the program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Implementing and maintaining systems and processes that ensure compliance with industry standards, regulatory requirements, and company policies.
• Lead initiatives to identify, analyze, and implement process improvements and optimization strategies to enhance operational efficiency and effectiveness.
• Monitor and analyze key performance indicators (KPIs) to track progress and identify areas for improvement.
• Oversee the development and maintenance of operational documentation and standard operating procedures (SOPs).
• Develop, collaborate, and execute strategic plans that align with the company's growth objectives and long-term goals.
• Identify and resolve service, process, or quality system problems; ensure proper resolution implementation.
• Communicate with the Specification Team, Construction Managers, Sales, and Business Managers about product discontinuations and provide named alternatives.
• Managing and mentoring the Specifications Manager, providing guidance and support to achieve departmental and organizational goals.
• Monitoring and improving operational performance to meet quality and efficiency goals.
• Identifying and resolving issues that arise.
• Training and supporting staff and relevant departments in key procedures and requirements.
• Proactively collaborate with cross-functional teams, including Product Management, Sales, Technical, Business Operations, and WTI.
• Drive continuous improvement initiatives to enhance specification quality, reduce risk, and improve customer satisfaction.
• Be proficient in Tremco's products and systems, including application, user, coverage rates, compatibility, and limitations.
• Be proficient in Tremco's systems fire ratings (UL Solutions Product IQ, RoofNav, and NEMO testing database)

EDUCATION

Bachelor's degree - Preferred degree in Engineering, Architecture, Business, or Construction Management; Or 5-10 years of relevant experience in the construction industry.

EXPERIENCE

• 7+ years of related experience
• Must have experience managing others and must have experience with writing Specifications.

CERTIFICATES, LICENSES, REGISTRATIONS: List the licenses, certificates, and registrations that are required to perform the essential duties.

• Preferred: Construction Specifications Institute (CSI) certification (CDT, CCCA, CCS, CCPR)

QUALIFICATIONS

• Demonstrated expertise in operations management.
• Robust strategic planning and project management capabilities.
• Exceptional leadership and team management skills.
• Superior communication and collaboration abilities.
• Comprehensive understanding of industry standards and regulatory requirements.
• Proficiency in managing multiple projects and priorities concurrently.
• Strong interpersonal and relationship-building competencies.
• Proactive and results-driven approach.

OTHER SKILLS AND ABILITIES:

• Conflict Management - Resolve disputes to maintain a harmonious work environment.
• Attention to Detail - Ensure specifications meet company standards.
• Technical Knowledge - Understand building materials, codes, techniques, CSI principles, and AIA documents.
• Analytical Skills - Assess project requirements and select suitable items and systems.
• Communication Skills - Communicate effectively verbally and in writing.
• Organizational Skills - Manage multiple projects and tasks efficiently.
• Problem-Solving - Address discrepancies or issues in project specifications.
• Collaboration Skills - Work well with colleagues and sales teams.
• Plan and manage numerous processes, people, and projects simultaneously.
• Experience with Microsoft 365 suite, MasterSpec, Construction Management software, and Salesforce.
• Ability to work independently and in team settings.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.