Customer Service Representative, PTNA, Rock Hill, SC [EG]

The Role

As a Customer Service Representative working for Atlas Copco Power Technique North America, you would:

• Answer incoming phone calls and email from customers providing stock balances, pricing, and availability.
• Enter parts orders into SAP
• Investigate issues relating to inventory, pricing, deliveries and technical issues.
• Track incoming shipments and back orders.
• Maintain technical documentation and resources.
• Participate in employee development programs including product and applications training.
• Demonstrate an advanced knowledge of parts and a solid understanding of our customers and business.
• Provide team coverage during absences.

What you can expect from us?

Competitive pay and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short- and long-term disability insurance, educational assistance, generous paid time off and 401(K) matching and automatic company contributions.

What we expect of you?

To be successful in this position, you will need:

• A high school diploma, GED or equivalent.
• Four (4) years of customer service experience preferably in a similar work environment.

City:

Rock Hill, South Carolina

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. Were everywhere!

Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.

Interested in being part of our team? Join us on our journey for a better tomorrow.