New 
Patient Assistance Counselor II
 TEKsystems | |
$18.00 - $24.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Illinois, North Chicago | |
 Apr 29, 2025 | |
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Job Description: The Patient Assistance Counselor (PAC) plays a crucial role in supporting patients who are uninsured or underinsured, have limited benefit coverage, or face high out-of-pocket prescription and medical expenses. These patients may qualify for the Patient Assistance Program. The PAC is dedicated to providing exceptional customer service to both patients and healthcare providers (HCPs) for specialty prescription medications offered by the Patient Assistance Program.
Key Responsibilities: * Coordinate the review of all application documents. * Conduct insurance investigations when applicable. * Assess patients' financial information. * Provide outcome status updates to patients and HCPs. Additional Skills & Qualifications: * Minimum of 5 years of experience in high-volume insurance verification and prior authorizations. * At least 5 years of experience in a healthcare call center environment. * Proven experience in handling denials and appeals. * Flexibility to work any shift between 7am-7pm CST, Monday to Friday. * A quiet workspace that is HIPAA compliant, ensuring that phone calls and computer screens are not visible or audible to others, including family members. #Centralpriority2025 *Pay and Benefits* The pay range for this position is $18.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully remote position. *Application Deadline* This position is anticipated to close on May 9, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |