Cocktail Server

Pay Rate: $14.49 per hour + tips

Hilton Waikiki Beach is seeking an energetic Cocktail Server to join their F&B Team serving in our Lobby and Pool Bars! This is an excellent opportunity for someone looking for a Full-Time position who has a flexible schedule.

The Cocktail Server is responsible for taking food and beverage orders; courteously and efficiently serving food and beverages to Guests in our Restaurant and collecting payments. Creates 100% guest satisfaction by providing "Can Do" attitude and genuine hospitality and by exceeding guest expectations.

OUR BENEFITS

• Hilton Team Member Travel Discount
• Health Insurance
• Dental Insurance
• Paid Health Benefit Waiver Option
• 401(k)
• Company-paid Group Life Insurance
• Paid Vacation, Sick Leave, Holidays
• Shoes for Crews discount

Essential Duties and Responsibilities:

• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate
• Performs other duties as required to provide "Can Do" attitude and genuine hospitality
• Provides food and beverage service to guests in LBLE
• Sets up lounge tables with clean menus, table tents and candles
• Provides guest with overview of menu and beverage choices
• Takes guests' order - provides explanation of menu and upsells as appropriate 10%
• Serves and replenishes beverages 50%
• Consolidates and picks up food and beverages which have been ordered. Ensures that all necessary/appropriate condiments are served with the appropriate dishes 25%
• Clears cocktail tables throughout the dining experience using proper methods for removing dishes, glassware and silverware 20%
• Cleans tables, chairs and floor area 10%
• Assists Bartender by filling/replenishing ice bin 10%
• Is familiar with and complies with all Department of Health sanitation and food safety guidelines 100%
• Breaks down/scrapes and sorts chinaware and silverware at the soiled dish table 10%
• Assists Bartender as necessary to meet and exceed the guests' expectations
• Completes all side work assignments according to LBLE standards 10%
• Sets up and maintains appearance of Server areas which include:
  
  
  
  • Utensils, plates and napkins are cleaned and presentable
  • Side stand full and presentable
  • Menus are clean and presentable
  • Able to work in an indoor environment
  • Perform related duties as assigned by Manager
  • Maintain compliance with all company and brand policies and procedures
  
  
  
  

Other Duties:

• Works with events in banquet space
• Assists in serving banquet spaces from lobby bar
• Other duties as assigned by Restaurant Manager or Director of F&B

Minimum Requirements:

• 1 year experience in a high volume bar
• High School Diploma or GED preferred
• Relevant military experience in a comparable capacity

Licenses/Certifications:

• TB Clearance required
• Honolulu Liquor card required

Hilton Waikiki Beach Resort & Spa is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to cindy.fujioka@hiltonwaikikihotel.com or call 808-921-5504 to let us know the nature of your request.

Team Player - Works well as a member of a group
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity

High School (required)

1 years: Beverage and food service in a high volume bar. (required)

Alcohol Training (preferred)
ServSafe (preferred)

Skills