Bilingual Customer Service/Collection Agent - HVC 05.05.2025 TN

Job Description:

NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY PASS YOU BY.

Now is the time to take THE NEXT STEP and come to CBE for a career.

You could start as aBilingual Customer Service/Collections Agent as soon as 05.05.2025.

FLEXIBLE SCHEDULES AVAILABLE: Full-time

Full-time (40hr) flexible weekday schedule with 1 required night until 8pm

In-Office Environment, Competitive Pay, Benefits AND you can earn Commission!

CBE provides 3 weeks paid training and supports you every step of the way!

Strong Belief in Promote from Within (Your New Career is up to you)

Apply TODAY!

Purpose of the Position: As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

• At least 18 years of age

• High School Diploma or GED

• 9+ months of work history (customer service experience preferred)

• Computer and typing skills required

• Excellent attendance

• Self-starter with great attention to detail

• Customer service mindset

• Strong communication, persuasion, and negotiation skills

• Ability to handle multiple tasks simultaneously

• Strong work ethic

• A competitive spirit, an unrelenting drive to be the best

• Ability to learn new information and integrate processes

• Achieve schedule adherence and compliance expectations

• Meet productivity and call quality standards as set by the company

• Problem solving skills & ability to recommend solutions

• Bilingual English/Spanish

Additional Information:

• Training: CBE provides 3 weeks of paid training, no call center experience necessary!

• Day shift available for full-time work

• Flexible schedule for part-time work.

• Compensation: $15.00 - $16.00 + per hour plus commissions.

• This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.

Background checks and drug testing required.

#CTN1

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.