Network Engineer / Systems Administrator

AMERICAN SYSTEMS is looking for a Network Engineer / Systems Administrator with a Public Trust Clearance and to support our Library of Congress effort.

This is a remote/hybrid position

Configure and maintain enterprise monitoring infrastructure utilizing SNMP and Netflow using tools such as SolarWinds (NPM, NTA), NetMRI, ThousandEyes.

Provide the following recurring activities:

• • transaction tracking within applications
  • predictive analysis for hardware and software events
  • automated responses to events
• Use enterprise applications to configure infrastructure systems, upgrade software releases and resolve security vulnerabilities per vendor standards.
• Adhere to the vendor's best practices and the Library's processes and practices when planning and executing upgrades and configuration changes.
• Implement visualizations (such as dashboards) for technical and non-technical users in formats suited to their roles and necessary to fulfill their responsibilities.
• Implement alerting and notifications for the IT systems and their components
• Provide Tier-3 support and point of escalation to client's network engineering team, including participating in on call rotation and After hour maintenance windows as required.
• Experience documenting project requirements, standard operating procedures, and technical guides using Microsoft Visio and Microsoft Word.

• Bachelor's Degree
• Minimum qualifications for systems engineers include at least three (3) years of hands-on experience performing enterprise monitoring with the following tools: Prometheus/Grafana, Cacti, Elastic, New Relic, ServiceNow ITOM, Net MRI or SolarWinds, Cisco CLI, Cisco CCNA certification, and Cisco DNA Center.
• In addition, the engineers shall have at least three (3) years of experience providing Tier-3
• troubleshooting of network incidents, applying patches, configuring network settings, and writing technical documentation.
• In addition to experience, one or more of the following OEM certifications is a plus:
  • CCNP Enterprise Infrastructure
  • Cisco Security Infrastructure
  • Palo Alto
  • Prometheus Certified Associate (PCA)
  • ServiceNow CAS-PA