Access Services Coordinator

Elmhurst University

United States, Illinois, Elmhurst

190 South Prospect Avenue (Show on map)

May 02, 2025

Posting Text

Posting Number	S00637P
Position Status	Non-Exempt
Reporting Relationship(s)	Head of Access Services
Supervisory Relationships	Student Access Services Clerks
Job Summary	Supervises the Student Access Services Clerks, including their hiring, training, and scheduling. Manages all aspects of Course Reserves and assists with the Textbook Collection. Performs all circulation functions using current library management technologies. Models behavior that encourages a welcoming, efficient and effective experience for those wishing to use the library and its resources. Oversees the library social media accounts.
Salary Range	$20.00 - $21.00. This is the expected hourly range for this position. The hourly range offered will depend on a candidate's experience and education, and departmental budget.
Essential Functions	Supervises the Student Access Services Clerks, including their hiring, training, and scheduling. Manages the Course Reserve collection, including serving as point of contact for faculty, and editing catalog records to ensure that the collection is kept current. Provides a high level of customer service for those wishing to use the library and its resources. Oversees the library social media accounts to ensure that the content is current, appropriate, and accurate. Assists with all circulation functions, including material check-in and check-out, and study room reservations. Writes and maintains relevant procedures for the position. Acts as a back-up for the interlibrary loan team, including preparing items for transit between libraries or shipment through the mail. Maintains an awareness of current copyright law and uses that knowledge to evaluate interlibrary loan and Course Reserve requests. Collaborates with the Access Services team to process items being added to a collection once they have been cataloged, and to withdraw items weeded from a collection. Assists with Reference functions as assigned. Troubleshoots technology issues when needed. Acts as a back-up for ordering supplies. Opens and closes the library when needed.
Other Duties and Responsibilities	Supports the mission, vision, and values of Elmhurst University. Demonstrate a strong commitment to continuous improvement. Performs other duties as assigned
Minimum Qualifications	Bachelor's degree, LTA, or demonstrated equivalent. At least three years of work experience in a customer service environment. Supervisory experience. Excellent communication and customer service skills. Must be able to exercise initiative and work independently. Must have a strong attention to detail. Must be able to perform work with a high level of accuracy. Proficiency with Microsoft Office products. Comfortable using various forms of technology.
Preferred Qualifications
Working Conditions/Physical Requirements	Employee is subject to indoor work, protected from weather conditions. Work is sedentary in nature and involves exerting up to 40 lbs. of force occasionally and/or a negligible amount of force frequently/constantly in order to lift, carry, push, pull or otherwise move object. Work may include bending, reaching, and twisting.
Work Hours	Regular Spring and Fall Semester Hours: Tuesday - Saturday, 8:30 AM - 5:00 PM Interim Hours (when closed on Saturdays): Monday - Friday, 8:30 AM - 5:00 PM
Posting Date	05/02/2025
Closing Date
Open Until Filled	Yes
Special Instructions to Applicants	An overview of Elmhurst University benefits is available here. Elmhurst University is a leading four-year institution of higher education that seamlessly blends liberal learning and professional preparation to help students reach their full potential. Founded in 1871, Elmhurst now offers more than 70 undergraduate programs of study, more than 20 graduate and certificate programs in flexible formats, and the Elmhurst Learning and Success Academy for young adults with differing abilities. Elmhurst University is among the top-ranked colleges and universities in the Midwest, according to U.S. News & World Report. Recruiting and retaining a diverse workforce is a critical component of the University's mission, vision and core values. Our commitment stems from the belief that an institution of higher learning is enriched by the presence of diversity. Elmhurst University is an equal opportunity Employer. Elmhurst University prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, sexual orientation, religion, age, creed, ancestry, veteran status, marital status, disability, or any other characteristic protected by law.