Recruiting Operations Program Manager

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Overview of Role
Salesforce is seeking a dynamic and strategic Global Recruiting Enablement Program Manager to empower our global recruiting organization. This role will be instrumental in designing, building, and facilitating impactful enablement programs that drive excellence and consistency across our worldwide recruiting teams. As a key partner to our global recruiting leadership, you will play a pivotal role in developing and delivering enablement initiatives focused on enhancing recruiter knowledge and skills, ultimately supporting the attraction and hiring of top talent globally.

Responsibilities:

• Design and Develop Global Enablement Programs: Design and develop engaging, high-impact training programs, materials, and resources for the recruiting team, focusing on key areas such as sourcing, interviewing, candidate engagement, and recruitment strategy.
• Facilitate Engaging Learning Experiences: Lead engaging and interactive live and virtual training sessions, workshops, and onboarding programs to ensure effective knowledge transfer and skill development.
• Collaborate with Global Stakeholders: Partner with recruiting leaders, subject matter experts, and cross-functional teams to identify enablement needs, gather feedback, and ensure alignment with global recruiting strategies.
• Measure and Report on Enablement Impact: Use data and feedback to assess the effectiveness of training programs and make continuous improvements. Track and report on key metrics to demonstrate the impact of enablement programs on recruiter performance and overall recruiting effectiveness.
• Stay Ahead of Industry Trends: Stay up to date with the latest trends in recruiting, learning, and enablement, incorporating new tools and technologies into the training process.

Required Qualifications:

• 3+ years of experience in an enablement role, with a focus in recruiting or HR.
• Experience with learning management systems (LMS) and other enablement tools.
• Excellent facilitation and presentation skills, with the ability to engage and inspire diverse audiences.
• Strong instructional design skills, with experience creating both in-person and digital learning experiences.
• Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
• Ability to analyze data and metrics to measure program effectiveness and drive continuous improvement.
• Ability to Manage Ambiguity; Demonstrated experience leading enablement initiatives in dynamic environments.
• Experience working in a fast-paced, global environment.

Preferred Qualifications:

• Proficiency in Rise360, Canva and Workday Recruiting
• Experience with change management frameworks is a plus
• Understanding of recruiting processes, best practices, and industry trends preferred.

#LI-Hybrid This role is hybrid and connects on-site 3 days a week

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.