LPN Care Coordinator (Pine Bluff, AR)

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• Graduate of an accredited Licensed Practical Nurse Program
• Minimum of one (1) year of work experience in the ambulatory clinical environment with direct patient care.
• Current active AR LPN license
• Current CPR certification

Knowledge, Skills, & Abilities:

• Good communication skills (written and oral)
• Excellent customer service skills
• Problem-solving skills
• Leadership and collaborative skills
• Strong patient advocacy and patient education skills
• Intermediate computer skills
• Professional and courteous telephone etiquette
• General knowledge of office machines, including printers, fax machines, and
  scanners
• Knowledge of basic medical terminology is required

Preferred Qualifications:

• Associate's degree in Nursing
• Minimum of two (2) years of work experience in the ambulatory clinical environment with direct patient care
• Current active AR LPN license
• Current CPR certification
• Good working knowledge of care management

Additional Information:

Key Responsibilities

• Works in collaboration with multidisciplinary provider teams to provide innovative and evidence-based care.
• Works with the patient and the patient's care team to develop an individualized treatment care plan-including follow-up appointments.
• Contacts patient between visits via telephone, MyChart(secure messaging), or letter to check on self-monitoring, provide encouragement and support, and assesses patient progress toward health status goals.
• Assesses barriers when patient has not met treatments goals, is not following treatment plan of care, or has not kept important appointments.
• Assist with addressing barriers, anticipating the needs of the patient panel, ensuring that ordered referrals and testing are scheduled and completed and that the necessary data and documentation is completed, retrieved, updated in the EMR, and/or requested prior to the patient visit.
• Actively assist in needs for patient hospitalizations, making referrals appointments to specialists, for ancillary testing, and other services.
• Educates patients about health preserving, disease prevention, and disease self-management interventions, creating a collaborative relationship with the patient in the management of their health care status.
• Disseminates education materials and renders training to patients related to disease status or prevention. Document all interactions with the patient in the EMR phone note template.
• Performs outreach to ensure that patients receive reminders of the need for preventive or disease management screening and testing, including point-of-care reminders. Schedules preventive care appointments (colon, cervical, breast, eye exams) when needed as part of outreach.
• Assists in maintaining a community resource list of services available to patients and maintains professional relationships with community resource agencies used most frequently.
• Refers patients to other entities for education and support as needed. (Behavioral Health Consultant, Pharmacist for Diabetes Education, Tobacco Treatment Specialist).
• Answer incoming phone calls and return phone calls from patients, physician offices, and pharmacies as needed to address the need per protocol.
• Sort and address incoming faxes (test results, consults, DME, prescriptions, FMLA, etc.) on the fax server. This requires that documents be reviewed and dispersed to the correct location or individual (care manager, scanning, importing, physician mailbox, EHR, etc.).
• Fill in for other clinic personnel and/or perform assigned patient care duties as needed or assigned by direct supervisor.
• Assists, as needed, with triage of urgent matters that occur in the clinical area.
• May perform other duties as assigned

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.