Desktop Support

TEKsystems
$23.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Waukegan
May 10, 2025
Job Title: Desktop Support Description: We are seeking a skilled Desktop Support professional with a strong technical skills and excellent customer service skills. The ideal candidate will have: * Broad knowledge of Windows and Windows-based systems: Including Active Directory, PowerShell, Microsoft Office 365, MS Teams, OneDrive, security concepts, and Bomgar/RDP. * Advanced technical computer skills: Required for technical support specific to the functional area and related systems. * Experience with Service Now ticketing system: To efficiently manage and resolve support tickets. * Strong customer service orientation: Ensuring a positive experience for all users. * Adaptability and flexibility: To handle various technical issues and changes in the work environment. * Effective communication skills: Both verbal and written, to clearly convey technical information and solutions. Enterprise Required Skills: * Desktop support * Windows 10 * VMware Top Skills Details: * 2+ years of Desktop Support experience: Demonstrating proficiency in handling desktop-related issues. * Experience with Windows 10 and 11 OS: Ensuring smooth operation and troubleshooting of these operating systems. * M365 Troubleshooting: Including Office 365, MS Teams, and other related applications. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waukegan,IL. Application Deadline This position is anticipated to close on May 23, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.