New

ERS Sales Administrative Coordinator

Coca-Cola Bottling Co. Consolidated
life insurance, paid time off, paid holidays, 401(k)
United States, North Carolina, Charlotte
May 12, 2025
Requisition ID:222849 Posting Locations: Charlotte Click here to view a Day in the Life of our Teammates! Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities. Full Time Teammates are also eligible for: Paid Training Paid Time Off plus paid holidays 401(k) with Company matching on a dollar-for-dollar basis Employee Stock Purchase Plan (ESPP) Group Health Insurance - Medical, Dental, Vision & Disability Basic and Supplemental Life Insurance Refresh and Grow your Career with Us! Job Overview The ERS Sales Administrative Coordinator is responsible for calling sales leads from the ERS SharePoint site, approximately 2,000 leads annually, with some requiring three or more calls to secure the sale or provide information to the customer. This position will generate work orders related to ERS including: Repair, Install, and PM orders; validate all ERS information which includes billing the customers as well as managing receivables. The coordinator will also log information on spreadsheets for work orders generation and ensure receivables are obtained from customer checks or credit card payments. Coordinators will also answer the ERS main line and resolve the needs of our customers. Additionally, the ERS Coordinator will assist customers with quotes on different items such as ice machines, air compressors, and water filtration Duties & Responsibilities Participates in selling/calling leads to generate incremental ERS sales and revenue increases Handles invoicing, billing, and receivables of all ERS field service sales Creates work orders for ERS, repair, install, and PM orders Leads communication to customers, Sales, Equipment Services, and other business partners via phone/email Performs other duties as assigned Knowledge, Skills, & Abilities Selling MS Tools (Excel, PowerPoint, Word) Typing Phone Etiquette Ability to analyze data Good organizational skills Minimum Qualifications High school diploma or GED Knowledge acquired through 1 to up to 3 years of work experience Preferred Qualifications Direct billing experience Customer and/or lead management experience Bi-lingual - Spanish FSL or Salesforce Experience SAP Experience Work Environment Office environment Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.