Now Hiring a Customer Service Representative in Anchorage Alaska

Location: Anchorage, Alaska
Schedule: Monday-Friday | 8 AM - 5 PM (No late nights!)
Pay: Starting at $21.00 per hour.
Type: Full-Time | Office-Based

At Alaska Waste, a Waste Connections company, we do more than keep Alaska clean-we build strong communities with every customer call. We're looking for a Customer Service Representative who's friendly, reliable, and ready to grow with a company that values your talent.

If you love solving problems, thrive in a fast-paced setting, and want a stable job with great benefits and real career growth, this is the role for you!

You'll be the first point of contact for our customers-helping them with service questions, resolving issues, and ensuring their needs are met quickly and professionally.

Your day-to-day will include:

• Answering incoming calls and assisting customers with service requests, billing, or account changes

• Resolving customer concerns with clarity, care, and a positive attitude

• Using company systems and Microsoft Office tools (Word, Excel, Outlook)

• Preparing service orders, change of address forms, and account adjustments

• Collaborating with internal departments to ensure excellent service

• Occasionally assisting at the front desk/reception area

• Promoting goodwill and offering additional services where appropriate

• 2+ years of customer service experience (call center experience is a plus!)

• Comfortable using MS Word, Excel, and Email

• Fast, accurate typing & 10-key skills

• Great organization, multitasking, and communication abilities

• A calm and professional demeanor-even under pressure

• High school diploma or equivalent preferred

• Ability to work in-office (remote work may be requested during temporary protocols)

• Clean, bright office environment

• Standard workstation (desk, phone, headset, dual monitors)

• Fast-paced, high-volume call setting

• Long periods of sitting and typing

• Occasional exposure to elevated noise from nearby calls

• Medical, dental, and vision insurance

• Flexible spending account (FSA)

• Short & long-term disability coverage

• Life insurance

• 401(k) retirement plan with match

• Paid training and internal promotion opportunities

• Work with a supportive, team-first group of professionals

Ready to build your future with a growing, mission-driven company?

Apply now at: www.wasteconnections.com

Search for Customer Service Representative - Anchorage, AK and complete your application!

Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.