Bachelor's degree in accounting or finance and 4-5 yrs related experience or Master's degree and 2-4 yrs experience in a related field.
Technical, professional, and regulatory knowledge to resolve unique or highly complex situations. Ability to perform many widely varying and functionally diverse assignments that require in-depth analysis and problem solving. Ability to develop work concepts, policies, and procedures using broad guidelines, methods, and procedures. Ability to serve as a "technical expert."
Ability to guide, direct, and coach others regarding the application and interpretation of complex issues. Thorough and extensive knowledge of programs, concepts, and practices within the assigned division(s) and a general understanding of other departmental programs.
Analytical Thinking: Ability to identify the impact of events or decisions on stakeholders/customers. Ability to weigh and prioritize the costs, benefits, risks, or chances for success. Ability to identify parameters, limitations, or boundaries that impact programs. Ability to measure outcomes of problem resolution and take further action as needed
Ability to structure information in keeping with the listener's experience, background, and expectations. Ability to use meaningful terms, examples, and analogies to the listener. Ability to use a practical and approachable style that engages others and builds credibility.
Ability to provide rationale when delivering complex or challenging information. Ability to select the most appropriate medium when conveying information and reinforcing messages. Ability to assess and weigh the impact of information on the agency, including legal/regulatory implications.
Ability to regularly provide expertise and counsel to internal/external customers (e.g., divisions, department management, others).Ability to interpret and synthesize data based on professional expertise and a broad understanding of organizational impact. Ability to understand relationships and dynamics of program areas as they impact service delivery or project. Ability to project or forecast trends or outcomes from review of data, knowledge of the field, and organizational systems impact. Ability to advise senior level management on an ongoing basis to develop long-range strategic goals and alternatives
Ability to identify trends that impact service delivery to groups or individual customers. Ability to develop plans to improve service delivery based on customer feedback. Ability to look for ways to remove barriers to optimizing service delivery. Ability to proactively seek to determine customer needs. Ability to identify ways to streamline processes/procedures and link resources for efficient and effective customer service. Ability to develop creative solutions to respond to service needs.
Ability to make independent decisions without supervisory input by interpreting and incorporating federal/state laws and regulations and
APA rules that impact programs/activities, local government, or the public. Ability to recommend changes to federal/state laws and regulations and
APA rules that impact programs/activities, local government, or the public. Ability to evaluate past decisions to prevent the reoccurrence of problems. Ability to interpret trends and use data to improve decisions.
Ability to challenge participants to reach a consensus. Ability to build support for a negotiated solution. Ability to respond to objections by emphasizing the value of alternatives. Ability to provide follow-up to involved parties to ensure the solution meets needs.
Ability to consider the impact of recommendations, outcomes, and organizational changes on the public. Ability to communicate the organization's goals, mission, and priorities when interacting with organizational stakeholders. Ability to identify various customers' changing needs and adapt organizational service delivery systems accordingly.
Problem-Solving: Ability to anticipate and proactively pursue issues or problems. Ability to recognize inherent problems and issues caused by ineffective and/or overlooked policies, procedures, rules, regulations, and laws. Ability to detect trends, associations, and cause-effect relationships. Ability to include critical policymakers and other stakeholders in the decision-making process to ensure buy-in and understanding of issues, problems, and resolutions. Ability to measure the outcome of problem resolution and take further action as needed. |