Manager, Inside Sales (SDR Team)

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." - IDC

"The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments" - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.

As the Inside Sales | SDR Manager at DDN, you will lead, coach, and scale our global team of Sales Development Representatives (BDRs) focused on driving pipeline generation and accelerating large-scale AI deals. Initially managing a team of 3 BDRs in the Americas, your role is critical in expanding and developing the team to a global presence of 8, including EMEA and APJ regions, within FY25. You will oversee both inbound lead follow-up and proactive prospecting, leveraging SalesLoft sequences and playbooks to maximize effectiveness, productivity, and ROI.

Key Responsibilities:

Hire, lead, train, and inspire a high-performing global SDR team to achieve and surpass their individual and team goals.
• Develop, implement, and refine SalesLoft sequences to effectively manage inbound leads from events, digital campaigns, and proactive prospecting initiatives.
• Create and optimize prospecting playbooks, ensuring consistent, effective outreach aligned with DDN's ideal customer profiles.
• Actively participate in SDR calls to provide real-time coaching, training, and constructive feedback.
• Analyze key metrics such as calls, connects, sequence performance, and overall SDR productivity to drive continuous improvement and optimize ROI.
• Prepare and present weekly BDR dashboards and reporting, detailing metrics such as meetings scheduled, meetings held, and opportunities created.
• Collaborate closely with marketing, sales operations, and field sales teams to ensure strategic alignment on campaigns, messaging, and lead handoffs.
• Foster a culture focused on accountability, continuous learning, and professional growth.

Qualifications:

• Minimum of 3 years proven experience managing and developing an inside sales or SDR team, ideally in the technology or AI sector.
• Hands-on experience with SalesLoft or similar sales engagement platforms.
• Strong analytical skills, with the ability to interpret data and metrics to improve team performance.
• Exceptional coaching, training, and motivational skills.
• Ability to thrive in a fast-paced, high-growth environment, with a proactive and results-oriented mindset.
• Excellent communication, interpersonal, and leadership skills to collaborate effectively across global teams.

DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:

Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.

Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.

Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.

Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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