Dr. Black's Group - Optician

Requisition ID:887636

Store #:00P587 Eye Associates of S India

Position:Full-Time

Total Rewards:Benefits/Incentive Information

VISION ASSOCIATES INChas provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.

Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.

The Doctor Black's Group is a part of TeamVision, a Management Service Organization withinEssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

GENERAL FUNCTION

Provides unsurpassed patient experiences through selection of eyewear, accurate measurements, ordering, and fitting the patient to fulfill all of their eyewear needs. Support establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES and RESPONSIBILITIES

• Custom fits glasses and precisely places prescription in lenses.
• Acts as a leader in optical acumen that provides a voice for peers.
• Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
• Explores the needs and priorities of patients by asking open ended questions.
• Anticipates problems; explores underlying reasons for patient issues; strives to develop long-term solutions to problems and ensures patients are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
• Possesses the ability to multi-task and manage time with competing priorities.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
• Commits to delivery date and time, seeks feedback and ask for referrals.
• Takes ownership to achieve exceptional results on individual and team goals.
• Presents, celebrates and educates at time of dispense.
• Takes pride in dispensary appearance, shows initiative to keep clean, attractive and organized. Secures and protects company assets within control.
• Effectively collaborate with all doctors and practice staff on a daily basis to ensure high level partnership for patient care
• Informs management of safety opportunities; demonstrates safe work practices.
• Possesses a "can do" spirit and strong drive for results; self-motivated with a desire for continual learning and improvement.
• Adheres to company policies and procedure, including but not limited to discounting, promotions and inventory management.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements, all company policies and procedures.
• Foster positive working relationships with the practice, communicating any concerns promptly to the Manager.
• Consistently maintains proper dress code.
• Performs other duties as assigned by Manager or as business needs.

BASIC QUALIFICATIONS

• High School graduate or equivalent
• Strong customer service skills: communicator, listener, and team builder
• Strong basic math skills
• Sales skills
• Embraces new technology and change

PREFERRED QUALIFICATIONS

• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.