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Director, Research

Dynata
United States, Connecticut, Shelton
May 16, 2025

RESPONSIBILITIES:

  • Managing 3-5 direct reports, providing support on the execution of client deliverables and team development

  • Business Development and Account Leadership: Partner with Sales in all efforts to increase acquisition and retention among mid-tier to top clients while acting as the client's primary research partner. This includes participation in client meetings/calls, assisting in positioning and selling projects and assisting in writing proposals as well as presenting final deliverable to clients

  • Delivery of Insights: Responsible for overseeing delivery teams in designing, managing, analyzing and delivering research insights, including visualization of research findings and insights through our proprietary dashboard, crosstabulations, and/or PowerPoint presentations

  • Liaison between Sales, Product and Operations: Partners with clients and internal teams to ensure excellent delivery and customer service. This includes reviewing research objectives, developing and communicating project objectives to operations and sales team members, overseeing project deliverables, and managing team as they work on similar objectives

  • Product Development: support the refinement, testing and execution of the company's product strategy and innovation initiatives

EXPEREINCE:

  • * A minimum of 12 years Market Research experience serving in a client-facing capacity with responsibility for research direction

  • * Excellent background in quantitative research methodologies, data analysis, report writing and presentation

  • (Ad Solutions only) Understanding of the Ad Tech ecosystem

SKILLS:

  • Advanced analysis & report writing skills focused on delivering insights and actionable recommendations to clients

  • Superior communication and presentation skills;

  • Highly motivated, self-directed and capable of working under minimal supervision with a high level of initiative, energy & enthusiasm for learning.

  • Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information

  • Ability to manage multiple projects simultaneously and working with tight deadline while maintaining a strong client service orientation

  • Ability to grasp and understand new technologies quickly (e.g., web / multi-media, multi-device)

  • Solid understanding of variance and inference, especially statistical significance

  • Highly proficient with MS Word, Excel and PowerPoint. Experience with SPSS a plus

EDUCATION;

  • University graduate/Bachelor's Degree graduate (Masters preferred) with research experience

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sex/Sexual Orientation/Gender Identity or Expression/Race/Color/National Origin/Age/Religion/Genetic Information/Marital Status/Height/Weight or any other legally protected category defined by applicable federal state or local laws and ordinances, so as to further the principles of equal employment opportunity.

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