Quality Manager

This role will be responsible for leading, supervising, planning, and directing activities concerned with the Quality Assurance of Aclara ANSI Meter processes, materials, and products for the HUBBELL Utility Solutions Segment of the Hubbell Enterprise.

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Major Responsibilities

• Manages a staff 3 Quality Engineers, & Analyst and the Quality Management System (QMS) for Portsmouth NH facility meeting the requirements of the ISO 9001:2015 Quality Management System (QMS).
• Actively participate as a member of the Quality Management Council as well as schedule, manage and participate in external and internal Quality audits.
• Support local Operations activities representing the Quality Assurance business aspect.

Technical Knowledge

• Manage ISO 9001:2015 Registered QMS.
• Manage direct interface with external ISO registrar for both sustainment and expansion of the consolidated registrations addressing all technical matters.
• Problem solving techniques, i.e. 8D CAR, FEMA, IQOQPQ, APQP, DMAIC, etc..
• Support the Quality staff with technical leadership/directions, ensuring proper process Documentation is sustained and improved and effectively addresses changes to the QMS.
• Ensure and support the QA team to collect manufacturing data and provide analysis designed to improve product and system quality as well as to publish monthly reports to upper management.

Department Management

• Directly manage ~ 3-5 Quality Managers Responsible for counseling, employee development and providing input on annual performance appraisals

Manage external Customer and ISO audits as scheduled

• Seek innovative approaches to bringing new effective technology into the department.
• Manage ongoing training of all department employees.
• Ensure site's calibration system is being well managed and complies with ISO.
• Ensure department members are sufficiently cross trained.
  
  

Education and Skills Required:

• Bachelor's degree (B.A.) from four-year college or university; Master's degree preferred
• Minimal 5yrs related experience.
• Expert in ISO 9001:2015.
• Considered a plus:
• ISO 14001 & 45001 a plus
• Certified Quality Manager
• Certified Quality Auditor
• Certified Lean Six Sigma Black Belt
• Proficiency in Problem Resolution

Language Skills:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

Mathematical Skills:

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, and ratios and proportions to practical situations.

Reasoning Ability:

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

• To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software, Visio and PowerPoint, working within an ERP system.

Physical Requirements:

• Ability to travel on business-related trips ~10% with some international travel; ability to communicate; ability to work on a personal computer or other related equipment as required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Stand, walk and use hands to finger, handle, or feel Frequently.
• Sit, reach with hands and arms, and talk or hear Occasionally.
• Lift and/or move up to 50 pounds Occasionally.
• Close vision, color vision, depth perception and ability to adjust focus.