Visitor Engagement Advocate

The Peabody Essex Museum, one of the largest and most dynamic art museums in the nation, is seeking highly motivated, committed and outgoing people to engage with visitors and enhance experiences as Visitor Engagement Advocates.

Visitor Engagement Advocates are responsible for providing high quality services to museum visitors. They are an accessible presence in the museum galleries, and engage with visitors in order to expand the visitor experience. The Visitor Engagement model within PEM is a visitor centered model that provides the best possible experience on the visitor's terms. All Visitor Engagement Advocates are trained in the hybrid mix of visitor oriented services, Security-conscious skills and Guide-level knowledge of the galleries and exhibitions.

Visitor Engagement Advocates are comfortable conversing and interacting with the general public, have excellent problem solving skills and are able to remain calm in varied situations. They should also be proficient with computers and have an aptitude and desire to learn and share knowledge. A strong candidate will have a friendly, personable manner, a genuine interest in art, and a desire to engage with people.

Hired candidates must be available to work 24 hours per week, Thursday through Monday with weekend and evening hours required. Additional hours for special programming may also apply. Conversational fluency in a language other than English a plus. The hourly range for this role is $19.00 to $19.50 commensurate with experience.

PEM strives to create a community of belonging that draws upon the widest pool of talent, embracing individuals of all backgrounds, life experiences, and perspectives. We seek candidates who can contribute to helping us achieve our goals and encourage you to apply for our open positions identifying the contributions you can make.

PEM considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related condition or any other characteristic protected by law.