New

Operations Supervisor

San Jose State University Research Foundation
$27.00-$30.00 per hour, DOQ/E - Hourly, Benefited.
retirement plan
United States, California, San Jose
210 North 4th Street (Show on map)
May 16, 2025
OUR STATEMENT The San Jose State University Research Foundation (SJSURF) is committed to building a work environment where everyone can show up as their own self and have an opportunity to contribute, develop, and advance in their career. Diversity, Equity, and Inclusion (DEI) are core values of the organization. We strive to attract, retain, and develop employees who reflect the community and society where we work and live. The Research Foundation aims to develop a culture where everyone feels welcome, shares their views, and where differences in backgrounds and perspectives are seen as adding value. Our mission at the Timpany Center is to provide recreational experiences for a community that fosters adaptability, inclusion, support, education, and respect through the use of innovative programs and specialized services. We are guided by equity and compassion by offering opportunity and advocating for accessibility in order to cultivate a more inclusive society for every individual to thrive while upholding integrity and professionalism throughout. Our vision for our therapeutic recreation center is to serve as a beacon for hope and possibility- where adaptability, inclusion, support, education and respect are realities for all, regardless of ability or background. Together, we are building a future for our programs to empower individuals to discover their strength, pursue their passions, and forge meaningful connections GENERAL NATURE OF POSITION To provide, through multi-agency involvement and San Jose State University student service learning, inclusive aquatic and land-based activities that target the promotion of physical health and wellness in individuals with disabilities, obesity, and/or advanced age from the greater Santa Clara County community. ESSENTIAL DUTIES & RESPONSIBILITIES Manages daily operations of front desk and fitness areas, including staff supervision and training. Assesses and evaluates program budget, registration, and recruitment efforts. Oversight of internship program and interns. Ensures compliance with SJSU and TC safety protocols; coordinates emergency procedures. Maintains office, first aid and cleaning supplies. Maintains land safety and emergency procedures in compliance with industry standards, collaborates with POD on TC-wide protocols, and supports the development of land-based safety programs including front desk, personal training, group exercise, certifications, and rentals. Works with POD to maintain land rental schedules and enforces rules and code of conduct for rental groups. Supports staffing logistics for special events and participates in fundraising activities. Responds and assists in rescues and medical emergencies when needed. Collaborates with county staff on non-aquatic facility maintenance and repairs, and works with cleaning teams and POD to maintain site cleanliness and address health and safety concerns. Handles customer concerns as it relates to front desk operations and land programs. Provides support in various roles as needed and qualified, such as group exercise instruction or lifeguarding. Other duties as assigned. INTERPERSONAL CONTACTS Reports directly to the program and operations director. Interacts with all levels of SJSU and Research Foundation staff, as well as other internal and external clients, customers, and vendors. SUPERVISORY RESPONSIBILITIES Supervises, trains and schedules interns, fitness instructors, personal trainers, front desk and special events staff. QUALIFICATIONS Education and Experience Required Bachelor's degree in Physical Education, Kinesiology, Adapted Physical Activity or related field. Two years of demonstrated experience working in fitness programs and facility management. Supervision experience required. CPR/AED or BLS certified. Group exercise and/or Personal Training Certification. Preferred Qualifications Experience in a non-profit organization. Current Lifeguard Certified (American Red Cross Preferred). American Red Cross CPR/BLS Instructor Certified (if not certified at time of hire, it will be required within first 6 months). Knowledge, Skills Abilities Required Knowledge of principles and practice of fitness programs development and administration for special populations. Proficiency in software including but not limited to Microsoft Office, DocuSign, Google Suite, Recdesk, Sling. Knowledge of rules, regulations, policies and principles as related to aquatics and fitness. Ability to analyze data and budgets to support growth of land-based programs. Ability to interact will all ages and ability levels. Customer service skills with the ability to manage conflicts and create an inclusive environment that supports the mission and vision of the center. Excellent written and verbal communication skills. Ability to multitask and work in a fast-paced environment. Ability to maintain effective working relationships across all levels of the organization including community members and partners. Ability to collaborate and communicate with other supervisors and staff to grow and develop cohesive programs. Physical Demands Must be able to operate general office equipment. Must be able to sit for extended periods of time. Must be able to walk, run, jump, climb, swim, sit, lift and carry equipment up to 45 pounds. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the SJSURF. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current SJSURF employees who apply for the position. PLEASE NOTE: This position is considered a "sensitive" position by SJSURF and California State University (CSU) policy. Consequently, the successful candidate must undergo and successfully complete the Live Scan (fingerprinting) background check as a condition of their employment. This background check must be completed before the actual start of employment. NOTE: This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. BENEFITS The SJSURF provides an excellent benefits package to benefited employees. The comprehensive benefits package includes: Four company health insurance plans to choose from (employee contributions differ according to plan and level of coverage). Employer-paid dental and vision for both employee and eligible dependents. Life, AD&D, LTD with supplemental coverage opportunities. 14 paid federal & state holidays. Retirement Plan: 403 (b) employee contribution plan component and a 403 (b) employer contribution component, which vests immediately. Vacation-hour accruals and separate sick-hour accumulations. Employee discounts. Paid training and professional-development conferences. Please visit the Benefits & Compensation page on the SJSURF website for more detailed information. APPLICATION PROCEDURE To apply for this position, an applicant must submit a formal application for employment. Select "Apply Now" to complete the SJSURF online employment application. REASONABLE ACCOMMODATION The SJSURF is committed to providing access, equal opportunity, and reasonable accommodation for individuals with physical or mental disabilities in the employment, recruitment, examination, interviewing, and hiring processes. If you are a job seeker with a physical or mental disability, and you require a reasonable accommodation to search, apply, or interview for a job opening or otherwise need a reasonable accommodation during the application and hiring process, please contact us at foundation-jobs@sjsu.edu. In the email message, please indicate your full name, phone number and the type of assistance required. You must not reveal the underlying medical reason for your needed reasonable accommodation or otherwise disclose confidential medical information. ABOUT THE SJSU RESEARCH FOUNDATION SJSURF employment is separate and distinct from San Jose State University (SJSU) or state of California employment. SJSURF employees are not employees of SJSU or of the state of California. SJSURF is a non-profit auxiliary of SJSU. SJSURF is totally self-supported. The majority of the organization's funding comes from the federal government, and other public and private entities. With annual revenues totaling over $65 million, programs managed through SJSURF cover a rich diversity of applied research, public services, and educational-related activities.