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University Program Associate

Fayetteville State University
$35,589.00 - $45,394.00
United States, North Carolina, Fayetteville
1200 Murchison Road (Show on map)
May 16, 2025
Position Information


Position Title: University Program Associate
Working Title: University Program Associate
Position Number: 008574
Full-time or Part-time: Full Time
Time Limited Position: No
Number of Vacancies: 1
Department: Division of Legal, Audit Risk and Compliance
Posting Number: 0402535
SHRA/EHRA: SHRA
Job Category: Clerical and Secretarial
Hiring Range: $35,589.00 - $45,394.00
Overall Position Competency: Journey
Primary Purpose of the Organization:
The Office of Risk and Compliance is responsible for implementing the compliance and enterprise risk management programs at Fayetteville State University. The Office of Risk and Compliance assists the university in carrying out its mission by managing its ethical, legal, and regulatory responsibilities.
Primary Purpose of the Position:
The University Program Associate will provide administrative and case management support to the Office of Risk and Compliance. The individual will be responsible for managing intake for compliance concerns and compliance, coordinating compliance monitoring, and investigating complaints of discrimination, harassment, and retaliation, including Title IS reports from students, faculty, and staff.
Minimum Education and Experience Requirements:
Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Knowledge skills and abilities:

  • Demonstrated ability to handle complex situations, particularly situations that require a high level of confidentiality and discretion.
  • Excellent communication skills, particularly written communication skills, with all levels of the university community.
  • Strong organizational and analytical skills with attention to detail.
  • Ability to handle a significant caseload, prioritize work effectively, and manage multiple deadlines and shifting priorities.
  • Experience with building effective partnerships with diverse constituencies.
  • Experience following complex processes that are established by law or policy.
  • Ability to work collaboratively as part of a team.
  • Strong organizational skills and attention to detail to produce clear and succinct investigative reports.
  • Knowledge of trauma-informed investigative techniques.
  • Ability to independently conduct thorough interviews and interact professionally with campus administration, faculty, staff, and students.
  • Ability to gather, analyze, and synthesize information and data from multiple sources, clearly and concisely summarizing investigative findings in a written report.
  • Strong critical thinking and analytical skills to determine whether a policy violation occurred by the applicable standard of evidence, present investigative findings, and respond appropriately to questions.
  • Ability to comprehend and assess complex issues rapidly and accurately, interpreting and applying relevant university policies, procedures, state/federal EEO policies, and regulations

Preferred Qualifications:

  • Master's degree from an accredited institution.
  • Six months of demonstrated experience in processes involving incident response and/or investigation and resolution of student or employment complaints.
  • Title IX-related training or certification through a nationally recognized organization; demonstrated knowledge of Title IX investigations; experience working on civil rights investigations of discrimination, harassment, or violence;
  • Experience working in a higher education setting.

Special Instructions to Applicants:
Notice to Applicants:
Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date: 06/08/2025
Open Until Filled: No
Other Information:
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement:
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link https://jobs.uncfsu.edu/postings/27212
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