IT Operations Engineer

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

We're always on the search for amazing people. The IT Team consists of people who have real passion for what they do and are masters at their craft. We reflect the larger company philosophy, to solve data problems, but focus internally on the systems we build and the internal partners we support. Agile in our processes, we strive to push the boundaries of our best-of-breed platforms to build a world-class systems operation. Our team thinks smart, strategic and scalable, and will push you to do the same. As part of the team who manages Okta, Gsuite, and other key enterprise applications, you will be part of a growing team that supports projects and on demand work. You will serve as the subject matter expert, working across solutions and engaging with our stakeholders

• Design, implement, and maintain Okta identity and access management solutions.
• Integrate Okta with various applications and systems to include cloud/SaaS to streamline authentication and authorization processes.
• Develop and configure Single Sign-On (SSO) and Multi-Factor Authentication (MFA) solutions using Okta.
• Design and develop automation with various applications and systems using Okta Workflows.
• Perform regular system audits and security assessments to ensure compliance with industry standards and best practices.
• Continuously monitor identities, access rights, and usage patterns to proactively mitigate risks and enhance the organization's security posture.
• Troubleshoot and resolve issues related to Okta configurations and integrations.
• Collaborate with cross-functional teams to gather requirements and implement identity management solutions that meet business needs.

• 5+ years of IT experience, 3+ years of Okta experience
• Experience using Okta as an enterprise identity provider solution.
• Knowledge of Okta including features, integrations, and architecture.
• Understanding of authentication protocols, such as SAML 2.0 or OAuth/SSO.
• Experience with identity management, IDaaS , provisioning, user lifecycle operations, and federation.
• Experience implementing automated provisioning of end-point by using custom provisioning flows, SCIM or JIT capabilities.
• Experience configuring user authentication policies and application connections in Okta.
• Experience configuring and managing Multi-Factor Authentication (MFA) factors for Okta users, including Okta Verify, FIDO tokens, One-Time Passcodes, and RSA tokens.
• Experience leveraging Okta APIs to construct calls for required tasks.
• Experience administering and supporting productivity tools. (G-suite, Zoom, Slack, Jira, GitHub, etc.)

• Passion for improving and automating processes
• Experience or knowledge in using Terraform for infrastructure as code
• Experience working within ticketing systems like ServiceNow and Jira
• Ability and interest in working in a fast-paced, high-growth setting with a positive approach
• Worked with multicultural and geographically distributed teams

Compensation for this role is in the form of base salary.This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below.In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$94,300-$149,200 USD

The typical starting salary range for this role in the select locations listed above is:

$113,300-$179,200 USD

As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co.We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People's Republic ("DNR"), and the Luhansk People's Republic ("LNR"). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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