Senior Finance Manager

The Senior Finance Manager (Reference Labs) position will be the primary finance lead for our Multiplex Platform, Parasitology and Serology Departments. This role will be required to collaborate closely with Lab Product Management, Lab Technical Operations, Manufacturing Operations and R&D. In addition, this role will also be the primary finance lead for our Customer Experience improvement initiatives.

What You Will Be Doing:

• You will serve as Multiplex Platform Finance Lead including support for the Global Parasitology and Serology testing categories, closely partnering with Reference Lab Product Management, Manufacturing Operations and R&D.
• You will act as finance lead for the Fecal Multiplex 2.0 New Product Development (NPD) project.
• You will lead finance efforts for Customer Experience Projects, including but not limited to management of financial aspers of Dr Discount programs and Digital Customer Experience Initiatives.
• You will lead Global Standardization efforts for the Global Reference Lab Finance team, including coordinating team trainings and education for the team.
• You will lead the project retrospective process to review and improve project outcomes and processes.
• You will manage activities and projects within the Global Reference Labs organization.
• This role could include managing staff and/or supervisors, assigning work, monitoring activities and evaluating performance. Manage escalated/critical issues. Administer employment actions, provides coaching and guidance to staff and promotes staff training and development. Lead development of unit/group/area/function/program budget, policies and procedures and contributes to development of strategy and direction. May coordinate work of outside vendors and contractors.
• You will lead work activities of the business unit/group/area/function/program, planning and organizing work, providing for adequate staffing and resources and maintaining work on schedule so that ongoing customer satisfaction is maintained.
• You will identify and implement strategies and efficiencies to enhance customer experience and align with business operations.
• You will communicate with other related departments to coordinate work and resolve issues as needed. Provide internal and/or external customer feedback and lead/participate in teams related to new or ongoing project work and other areas as needed.
• You will lead/contribute to process/other improvements based on evaluation of existing procedures and business needs. Utilize data, metrics and system tools to ensure efficiency and to maximize customer experience. Identify problems, obstacles and opportunities and proactively act to address issues. Strive for continuous improvement.
• You will prepare reports and other information summarizing work activities and report results to peer groups as well as senior management. Prepare various analyses as needed to highlight issues and resolve questions.

What You Need To Succeed:

• Bachelors degree or equivalent combination of education and experience required.
• Management skills and ability.
• Ability to organize, prioritize and direct work activities.
• Experience with the operations of the area managed.
• General business knowledge required, including specific knowledge of businesses supported.
• Excellent customer service and business relationship-building skills required.
• Reasoning, problem solving and analytical skills to resolve issues.
• Project management skills and abilities.
• Communication skills, both verbal and written.
• Personal computer skills, including Microsoft Office.

Why IDEXX?

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.