Credit Solutions Operations Consultant

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

This position will monitor the throughput of document data into client systems, performs data validation tasks, and data entry when required. This role will also provide technical phone and email assistance to clients. The position will operate in a team environment to ensure data is properly extracted from submitted documents, is properly coded, and passes validation checks into client Portfolio Analyzer system.

• Communication: Excellent verbal and written communication skills are essential. This includes the ability to work closely with other teams and manage shifting workloads effectively.
• Critical Thinking: The ability to take what is taught and apply that information correctly is crucial. This involves analyzing situations, making informed decisions, and solving problems efficiently.
• Computer Literacy: A basic understanding of Teams, Microsoft Excel, and PDF2XL is required. Proficiency in these tools will help in managing data, collaborating with colleagues, and performing various tasks.
• Reliability: Accurately and reliably analyzing and inputting information is a key aspect of the role. This ensures that data is correct and processes run smoothly.
• Customer Service: Professionalism in answering phone calls, emails, providing support, and gathering information directly from customers is important. This helps in maintaining a positive relationship with clients and ensuring their needs are met.
• Attention to Detail: Taking pride in the work and ensuring all information is accurate is vital. This helps in preventing errors and maintaining the integrity of data.
• Organization: Staying organized to ensure nothing is overlooked or misreported is an important part of the job. This involves managing tasks efficiently and keeping track of various responsibilities.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.