Rental Assistance Supervisor (Housing Services Specialist III)

Make a difference - join our team to empower communities and build futures!

The Fairfax County Department of Housing and Community Development (DHCD) works in partnership with the Redevelopment and Fairfax Redevelopment and Housing Authority (FCRHA) to serve the people of Fairfax County by creating housing opportunities to promote inclusive and thriving communities. Help make our vision of a community everyone can afford to call home a reality!

We are searching for resourceful, compassionate, mission-driven individuals with strong leadership, organizational, and communication skills to supervise a team of 3-6 housing specialists in assigned housing programs within the Rental Assistance Division.

This ad will be used to fill two vacancies in these program areas:
(1) Supervisor - Continuing eligibility for tenant base assistance vouchers
(1) Supervisor - Continuing eligibility for special purpose vouchers

DHCD's mission is to create housing opportunities that promote inclusive and thriving communities and success requires resourceful and compassionate staff at every level. Staff in the Rental Assistance Division continuously interface with a variety of internal and external customers - co-workers, senior leadership, program participants, advocates and social workers, property owners, third-party management agencies and federal field offices - requiring poise, professionalism, and an ability to creatively problem-solve. HSS III's must be able to reliably interpret and clearly explain complex federal, state and local policies to various audiences. Drawing on the experience of staff, feedback from customers, and industry best practice, HSS III's also work closely with unit managers and division directors to develop policy and procedure. In addition to providing regular, direct supervision that supports the performance and skill development of staff, they may assist with caseloads, as needed, participate in hiring panels, facilitate staff training and team building, and participate in cross-division working groups.

Housing Services Specialist III's utilize leadership and organizational skills to manage and monitor the day-to-day workload and drive performance of their teams. Supervisors at this level are responsible for routine reporting and reconciliation in multiple systems, which could include Public and Indian Housing Center (PIC), Enterprise Income Verification System (EIV), Integrated Disbursement and Information System (IDIS), Homeless Management Information System (HMIS), Yardi, Housing Pro to ensure compliance with federal, state and local regulations, measure performance in accordance with HUD and division goals, and report outcomes.

Read about Fairfax County Department of Housing and Community Development, click here. Review the Fairfax County Redevelopment and Housing Authority Fiscal Year 2024 annual report here.

We are committed to the One Fairfax Policy by intentionally considering equity when making policies, delivering programs and services, considering diverse ideas and perspectives, and communicating with transparency in the decision-making processes. Click here to learn more about the One Fairfax policy.

Fairfax County Government offers a thriving career and workplace culture. Watch these videos to learn more:

• Click here to watch a video on Working for Fairfax County Government
• Click here to watch a video on benefits offered by Fairfax County Government

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") Graduation from an accredited four-year college or university with a bachelor's degree in sociology, counseling, psychology, public or business administration or a related field; PLUS four years of experience in the field of human services, Choice Voucher, real estate, homeownership, relocation, or property management.

• Excellent organizational and interpersonal skills.
• Clear and concise oral and written communication skills.
• Experience working in Housing Choice Voucher, Public Housing, and Project-Based Voucher programs at a Public Housing Authority.
• Familiarity with the principles of Moving to Work initiatives.
• Experience with HUD's EIV and PIC Systems.
• Experience using systems and databases, including but not limited to Yardi Voyager, SharePoint and Microsoft Office Suite (Outlook, Word, Excel, Publisher and PowerPoint).
• Demonstrated record of establishing and maintaining effective working relationships with internal and external stakeholders.
• Progressive responsibility related to directly supervising, managing and developing a team of professionals.
• Professional Certification: Public Housing, Rental Assistance Demonstration Project Based Voucher, Project Based Section 8 Voucher, Housing Choice Voucher, Low Income Housing Tax Credit.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.

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