New

Stone Haus Manager

Solitude Mountain Resort
life insurance, 401(k)

May 17, 2025
Year Round JOB TITLE: Stone Haus Manager DIVISION: Food and Beverage REPORTS TO: Senior Manager of Village Dining LOCATION: Stone Haus CLASSIFICATION: Full-Time / Year-Round/ Salary POSITION: Are you looking for an opportunity to become a valued team member in our food and beverage department? Are you in need of a change in the scenery? Do you like to be surrounded by breathtaking views of the Wasatch Mountains and beautiful wildlife? If so, apply now! The Stone Haus Manager is responsible for day-to-day operations of the pizzeria. This business unit also acts as our Village coffee and ice cream shop. This is a leadership role that reports directly to the Village Dining Room Manager. Our F&B team is composed of 5 restaurants, 3 mountain lodges, and a banquets department. The winning candidate will be coachable, flexible, and have a passion for taking care of others. Past experiences demonstrate repeated sound decision-making, empathy, and patience. Ski industry hospitality positions are amongst the most exciting, diverse, and rewarding in the hospitality industry. No two days are alike. We are looking for someone who wants to grow their career in the restaurant industry as well as enjoy the amazing perks and benefits of working at Solitude Mountain Resort. SPECIFIC JOB REQUIREMENTS: Demonstrate knowledge of customer service to execute Solitude's standards Experience with POS systems is required Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders Exceptional organization and time management skills Proactive problem-solving skills Professional communication skills Ability to work under pressure in a fast-paced setting Must be punctual and reliable Ability to obtain and maintain current, valid state-required licenses and or certifications such as Food Handler's Permit and Sips and Tips Previous leadership position in the hospitality field and understand basic management approaches Short and medium-range planning and scheduling Ability to coach and counsel Enjoy quality food and beverage Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of job area. Work collaboratively up and down the organizational chart Obtain all necessary certifications from the State of Utah JOB DUTIES AND RESPONSIBILITIES: Ensure the building is open in the morning and secure at night Provide day to day work direction for team, focused on maintaining steady workflow and productivity and resolving operational decisions. Handle guest complaints Set up cash register for the day Check in and put away deliveries Follow established company procedures Take lost and found items to the guest services Assist guests with resort directions Train all staff to Solitude Standards Help with menu planning Light snow removal on stairs, patio, and roof over-hangs Work the line with staff and maintain consistency Monitor restrooms daily for cleanliness and paper products Provide shift coverage in employees' absence or during a break Follow company policy and procedures as set forth in the handbook Order and keep inventory of restaurant items Ensure we honor our hours of operation daily Uphold operating standards Ensure product needed for operations is on hand and stored properly Oversight of DABS regulations Anticipate potential hot spots in service and implement action plans to mitigate Learn about our financial system and how it impacts planning Participate in training staff Ensure we have a safe, inclusive work environment THE BENEFITS AND PERKS At Solitude Mountain Resort, we offer a variety of employee benefits! First, you are lucky enough to be working in the beautiful, scenic Wasatch Mountains. Enjoy skiing before work, after work, on work breaks, and on days off! Activities include skiing, snowboarding, snowshoeing, cross country, hiking, mountain biking, climbing, and so much more. Work with other mountain enthusiasts. This is an excellent opportunity to socialize, meet great people, and attend employee events around the resort. Some events include unique opportunities like employee ski days, employee yoga, live music events, film festival ski movie features, and many more summer activities- at work! You get to work and play in the same place. Eligibility is dependent on all employee classifications of work. BENEFITS: Summer Season Benefits coming soon... Other Benefits Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSA, FSA for eligible employees Discounts resort-wide for food, rentals, retail, lessons, and more Pro deals with hundreds of outdoor brands 401(k) plan with generous company match for all employees Free counseling service for you and your household members through our Employee Assistance Program Perks of Working Here: Work & Play in the Mountains: Embrace the stunning Wasatch Mountains. Connect with fellow mountain enthusiasts. Benefits: Access to select Alterra Mountain Company Destinations. Free Solitude season pass for you and eligible dependents. Discounts on solitude lift tickets for friends and family. Discounts on food, rentals, retail, and lessons. Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees Pro deals with outdoor brands. Generous 401(k) plan with company match. Free counseling service through Employee Assistance Program.