Administrative Assistant, Clinical Operations

General Statement of Responsibilities:

Provide administrative support for the Clinical Operations Leadership Team and clinic providers across multiple University of Minnesota locations.

Detailed Job Responsibilities:

Support to Clinical Operations Leadership Team- 70%:

• Provide administrative support to the Clinical Operations Leadership Team
• Support satellite locations in coordination of hours of operation and staff schedules with other stakeholders throughout Boynton
• Alert appropriate Clinical Operations Leadership Team staff if providers are overdue for their required trainings
• Schedule meetings as requested
• Serve as a delegate to approve payroll, vacation, and sick time as requested by members of the Clinical Operations Leadership Team
• Serve as a delegate to coordinate review and approval of expenses for clinical service providers in partnership with providers' supervisors
• Perform monthly audits and corrections for time off/absences
• Answer, screen and appropriately redirect phone calls.
• Promote a safe, equitable, and respectful environment in which concerns can be addressed effectively.

Support to Clinical Service Providers - 20%

• Run compliance reports at designated times throughout the year to ensure providers are completing required trainings on time
• Follow up with providers when the deadlines for required trainings are approaching
• Connect with providers at designated times during the year to review templates/schedules prior to deadlines and submit hours change form to Human Resources for updates to PeopleSoft as needed
• Manage prior authorization processes for clinical services
• Send reminders to providers to complete reconciliation of hours and costs associated with Continuing Medical Education (CME)
• Assist providers with CME reconciliation as requested

Clinic Front Office Support - 10%:

• Prepare memos, correspondence, and spreadsheets as requested
• Support process for meeting preparation
• Maintain calendar and schedule meetings in partnership with other administrative support staff throughout Boynton

This position also completes other duties as assigned.

Required Qualifications:

• High School Diploma/GED and four years of related office experience. Training/education may be substituted for some of the years of experience.
• Computer experience.
• Proficient in Google Suite, including Docs, Sheets, Slides, Calendar, and Gmail
• Demonstrated commitment to promoting a culture that respects and advances diversity and inclusion.

Preferred Qualifications:

• Previous experience with Point and Clinic (PNC) Electronic Medical Record system
• Experience working in a team setting
• Experience communicating with patients and insurance companies.
• Good verbal communication and decision making skills
• Experience formatting, editing, and proofreading business correspondence
• Calendaring experience
• Accounting or finance experience
• Experience working with U of M's Chart of accounts and Management Reports
• Experience working with individuals from diverse racial, ethnic, and socioeconomic backgrounds

About Boynton Health

Boynton.umn.edu

Boynton Health serves the University of Minnesota Twin Cities, providing comprehensive health care with a public health approach to campus well-being.

Our goal is to provide the highest quality of care for you in a culture that supports equity, inclusion and respect. Our mission is to improve the health and wellbeing of University of Minnesota students and the campus community. Our vision is to be the healthiest campus in the nation.

Pay Range: $22.71-$25.51 hourly; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Working Hours: 7:45am-4:30pm, Monday-Friday

Position Type: Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.