Program Coordinator - Municipal TTA Program (RIZE)

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
May 19, 2025
- Support the program's overall operations. Maintain the Salesforce database, ensure records and contacts are current, track progress and milestone dates, and prepare internal reports. - Serve as the initial point of contact for inquiries regarding the TTA program, monitor the TTA inbox, and route requests to the appropriate party. - Assist in developing and implementing systems, processes, and tools to enhance program management based on best practices. Track workflow and calendar for the TTA team using Asana. - Create compelling training materials and resources using Canva, PowerPoint, or other tools that align with program goals and address the needs of municipalities and communities. Organize training sessions, workshops, and webinars. - Provide administrative support for regional community advisory boards that represent diverse voices, including individuals and families affected by opioid use disorder. Help coordinate outreach efforts with partner organizations. - Assist with scheduling and preparing agendas, materials, communications, and presentations for various meetings. - This position will support the Chief Program Officer (CPO) as needed and in the following ways: - Manage and maintain the calendar, arrange meetings/itineraries for the CPO, and maintain the organizational master calendar for the program team. - Provide administrative support and prepare the CPO for meetings. - Attend all staff meetings, required training, and organizational events while contributing to the overall functioning of RIZE. - Assist with general office duties, such as staffing and logistics for in-person and virtual events, and perform other tasks as assigned. - Submit expense reports and timesheets within the stipulated deadlines. - Support RIZE's culture and values by aligning outcomes, practices, and communications with the organization's mission. Education High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred Experience Project support or administrative experience 0-1 year required Development experience preferred Knowledge, Skills and Abilities - Experience with CRM platforms; Salesforce experience preferred. - Knowledgeable of basic business administrative principles and project management best practices. - Exceptional verbal, written, and presentation skills. - Ability to work effectively both independently and as part of a team. - Competency in Microsoft applications including Word, Excel, and Outlook. - Ability to work on tight deadlines. - Knowledge of file management and other administrative procedures. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.