Administrative Assistant

Forsta
United States, Illinois, Chicago
1 N Franklin Street (Show on map)
May 20, 2025
Company Description PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate:We challenge the status quo with creativity and innovation as our true north. Better together:We check our egos at the door. We work together, so we win together. Oversight of all aspects of Press Ganey Forsta's Chicago, Illinois office. Responsible for promoting a positive office culture and maintaining the overall flow of the office, including meeting planning, technology assistance, catering, vendor management, supply ordering and facility needs. In addition, provide administrative support to senior level executives as assigned. Coordination of tasks such as managing schedules,booking travel arrangements, managing correspondence, and organization of electronic and hard copy files. Duties and Responsibilities: Proper coordination of office needs, including: Conference rooms and coordination of meetings Catering Supplies AV/technology needs Office cleanliness Visitor coordination and badging Vendor and facilities management Administrative support: Schedule meetings and manage calendars Take accurate and comprehensive notes at meetings when required Information analysis and task routing Help with daily time management Plan travel, including flights, accommodation, and ground transportation Create expense reports Meeting and logistics planning Performs other duties as assigned and required. Qualifications Minimum of 2-4 years of experience in working in an office setting as outlined above Proficient in computer technology, especially Microsoft Office applications Knowledge and use of audio and/or visual conferencing software Entrepreneurial drive and ability to work independently Ability to multitask with analytical and critical thinking skills Professional handling of sensitive information; sound judgment Strong time management and organizational skills with meticulous attention to detail and accuracy Proactive approach to problem solving Active listening and strong interpersonal and communication skills Interpersonal dynamics: office coordinators and administrative and executive assistants interact with various individuals, including employees, clients, vendors, and executives. They should have strong interpersonal skills to effectively communicate, mediate conflicts, and build relationships with different stakeholders Excellent verbal and written correspondence Education: High school diploma required with an associate degree or two years of college preferred. Experience may be substituted for formal education. Special Working Conditions: Extended hours may occasionally be needed beyond regular office hours, especially during busy periods, to meet deadlines or handle urgent matters. Special Physical Requirements: Physically capable of navigating the office space, including walking, standing, and occasionally lifting or carrying items Have good manual dexterity to operate computers, printers, and other office devices effectively Vision and hearing: office coordinators and administrative and executive assistants need to read and review various documents, emails, and reports. Should have adequate vision to read and analyze written materials. Additionally, they should have good hearing to communicate effectively with employees, clients, and other stakeholders Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected hurly base salary for this position is $24/hr. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here:https://www.pressganey.com/legal-privacy/