Manager, Regional Sales

Position Location: Hybrid role with two days per week in the office, and opportunity offers the flexibility to work from your home office, the field, a nearby Astound office, or a combination of all. May be be based anywhere out of our Port Orchard, WA office and surrounding territory.

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Astound Broadband is hiring for a Regional Manager of Direct Sales based out of our Seattle, WA office. The Regional Manager of Direct Sales contributes to Astound's success by leading and cultivating a strong residential sales team to deliver new incremental customer relationships. This role is a critical component of the overall growth plan to deliver on revenue and net gains. The leader will be responsible for sourcing, training and deploying sales strategies for this sales channel.

A Day in the Life of the Regional Manager of Direct Sales:

• Lead day-to-day activities of a team of Direct Sales Representatives, focusing on our Single Family prospecting door to door as well as Multi-Dwelling Unit relationships to engage, market, and cultivate rewarding partnerships to deliver sales targets
• Demonstrate knowledge on the latest pricing, product changes and service processes to provide the best in customer experience and stays abreast of local competition
• Be a subject matter expert as it relates to all systems and tools that the sales channel uses day to day, including but not limited to our billing system, reporting structures and CRM tools
• Provide regular updates to Direct Sales Representatives via weekly team meetings to ensure that team members are well informed and able to set the proper expectations when selling and acquiring new customers
• Focus on daily activities to understand how team members are performing to bi-weekly targets. Reviews overall team performance to track achievement to monthly new customer budgeted sales progress
• Conduct one on one coaching, which includes field ride-alongs, documenting productivity and ensuring consistent performance management
• Collaborate with counterparts across the Region in the development/creation of new sales incentives and recognition opportunities
• Responsible for maintaining budgeted headcount, partners with recruiting to source candidates and conduct interviews etc.
• Seek and develop positive relationships within the local communities to enhance the company's branding image e.g. tabling events and Multi Family sponsorship opportunities etc.
• Ensure team maintains a neat appearance, presents themselves professionally to internal/external customers
• Support and manage residential multi-unit dwelling customers and secure strong partnerships with property managers and leasing agents within buildings we serve
• Understand and follow all company safety standards and practices. To include accident reporting procedures
• Understands and follows applicable OSHA and National Electric Safety Code rules and regulations
• Other duties as assigned

What You Bring to the Table:

• Minimum 3 years' experience in management
• Basic knowledge and aptitude of telecommunications Direct Sales or other face to face sales
• Knowledge of the cable industry, regional communities, customers and staff
• Proven record of delivering above expected performance from sales teams
• Highly productive and prioritizes multiple tasks to maximize customer acquisition and retention
• Effectively works and communicates with other workgroups
• Facilitates a harmonious team environment
• Recognizes the importance of quality in providing a competitive edge
• Valid driver's license and satisfactory driving record as determined by the Company
• Strong organization skills with attention to detail and accuracy
• Highly productive and prioritizes multiple tasks
• Highly proficient using MS Office products: Word, Excel, PowerPoint
• Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers

Education and Certifications:

• College degree or high school diploma or equivalent; equivalent combination of education and sales experience

We're Proud to Offer a Comprehensive Benefits Package Including:

• Competitive compensation plan (see below for full comp details)
• Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions)
• Paid Holidays: 7 days per year
• Paid Sick Leave based on state and local ordinance
• Insurance options including: medical, dental, vision, life and STD insurance
• 401k with employer match and immediate vesting
• Tuition reimbursement program
• Employee discount program
• Gas mileage reimbursement program or company car, whichever is applicable to the position

*Base salary: The base salary range for this position in Washington state is $70,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities. It is specific to Washington and may not be applicable to other locations.

*Commission component: Targeted commissions are $60,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Diverse Workforce / EEO:

Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.