Sr Bond Claims Representative - Remote

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work in 2024 for the fifth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Manage a caseload of contract, probate, commercial surety and fidelity claim files. This includes investigating, examining and negotiating assigned claims through telephone, personal contact and/or written correspondence and concluding them to settlement or where appropriate, a denial. Preserve subrogation rights and initiate recovery where appropriate. Ensure claims are processed within company policies, procedures, and their individual prescribed authority by maintaining exceptional standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

• Review bond form, claim notices and documentation submitted by claimants to determine whether there is coverage for the claim.
• Communicate with the bond principal and other witnesses to determine whether there are any legitimate defenses.
• Communicate claim status and negative trends of accounts with underwriters and agents to assure current underwriting decisions are made with full knowledge of the risk.
• Retain and supervise outside counsel or consultants as needed to assist in the examination and adjustment or litigation of the claim.
• Identify whether additional information is needed from claimant or principal to make effective decision on claim
• Establish reserves on claims within authority and make recommendations on reserves on claims exceeding authority.
• Demand collateral and persuade surety's principal to exonerate surety.
• Negotiate, pay or deny claim.
• On paid claims, negotiate release and assignment and conduct analyses on recovery potential and initiate collection actions accordingly.
• Must be able to drive an automobile to travel within territory. Travel represents approximately 10-25% of employee's time and a valid driver's license.

Knowledge and Requirements

• Excellent written and oral communications skills. Patience. Attention to details and procedures. Knowledge of construction, contract, fiduciary and bankruptcy legal concepts. Ability to look up statutes and regulations to understand bonded obligations.
• Must have valid state-issued driver's license in good standing and be able to drive an automobile.

Education and Experience

• College degree preferred. Paralegal certification helpful. Experience in a commercial law firm or construction company helpful.
• While not required, AFSB, advanced knowledge in accounting, contract law, construction law and fiduciary law are extremely helpful.

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.