Lead Cash Handler - San Francisco

The Federal Reserve Bank of San Francisco, San Francisco branch, is seeking a dynamic, versatile individual to work as a Lead Cash Handler in a high volume, production-oriented environment. The Lead Cash Handler assists in receiving, processing, and distribution of United States (US) currency and coin to financial institutions on behalf of the Federal Reserve Bank.

Location: Federal Reserve Bank - San Francisco Branch (100% on-site)

101 Market Street
San Francisco, CA 94105

Work schedule: Monday-Friday

Applicants must be flexible to work varying shifts.

Individuals must be flexible to work the following shift times:

• Day Shift - (6:00am-3:00pm, 6:30am-3:30pm, 7:00am-4:00pm, 7:30am -4:30pm, 8:00am-5:00pm)

Job Responsibilities:

• Responsible for receiving, processing, and distributing currency and coin in a highly regulated environment while applying strong attention to detail and adhering to standard operating procedures.

• Operates complex processing equipment and troubleshoots machine issues accurately to support achievement of service levels and contractual obligations.

• As the leader of the team, works together with team members in a dynamic production environment to maintain quality control policies and work procedures.

• Complete customer transactions and inventory management through balancing, reconciling, and settlement of currency and coin holdings on a daily basis.

• Identifies, assesses, and provides recommendations to leadership to resolve problems of varying degrees of complexity within the operation. The types of problems include but are not limited to machine issues, inventory management, customer transactions, and accounting and settlement activity.

• Contributes ideas for best practices and operational enhancements to management that improve production, operational quality, or drive employee engagement and growth.

• Partners with management to implement new equipment, hardware and software upgrades, compliance requirements, and standard operating procedures.

Knowledge, Skills, Abilities:

• 3 plus years of related experience

• Strong teamwork and customer service orientation.

• Strong time management and organizational skills in order to effectively carry out multiple priorities at one time.

• Strong attention to detail.

• Ability to use critical thinking to assess situations and recommend actions and decisions in a timely manner. Clearly communicate recommendations to management.

• Exhibits strong communication and diplomacy skills when working with staff, management, customers, and third party vendors.

• Possess the technical aptitude to learn and effectively operate systems, computer based applications, equipment and tools utilized in the daily operating environment.

• Knowledge of Word, Excel, and Outlook.

• Can lift up to 50 pounds

• Can stand for extended lengths of time

Preferred:

• High School Diploma, AA Degree preferred.

Hourly Range: Min: $28.32- Mid: $36.78 - Max: $45.19 (Location: San Francisco, CA)

Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with market data.

Benefits:

At the Federal Reserve Bank of San Francisco, we offer a wonderful benefits package including Medical, Dental, Vision, Pretax Flexible Spending Account, Paid Family Leave Care, Backup Child Care Program, Pretax Day Care Flexible Spending Account, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and an unheard-of Retirement / Pension.

The Bank is committed to providing reasonable accommodations to individuals with disabilities to participate in the job application or interview process, perform essential job functions and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer. If you need any assistance or accommodations due to a disability, please let us know at sf.hr.recruitment@sf.frb.org.

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The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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