Senior Product Operations Manager

About DAT

DATis an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Seattle, WA; Springfield, MO; and Bangalore, India. For additional information, seewww.DAT.com/company

Job Application Deadline: 06/30/2025

The Opportunity

As a Senior Product Operations Manager on DAT's Product & Technology Enablement team, you'll help make big things happen behind the scenes. You'll spot opportunities to simplify how we work, improve visibility, and keep our teams aligned and moving in the same direction. This role is all about bringing people together-from product to engineering to business leaders-and turning good ideas into real, working processes. If you enjoy connecting the dots, smoothing out the bumps, and helping teams deliver with less friction, you'll thrive here.

What You'll Do

• Partner with Business Operations on Rhythm of Business (RoB) and overall Product Portfolio.
• Partner with the Product, UX and Technology teams to enhance overall product operations.
• Establish methodologies to accelerate Product excellence frameworks to drive consistency.
• Operate and enhance Product ceremonies with focus on business delivery of outcomes.
• Establish and Operate Quarterly Planning framework, with a lens on toolkit and reporting.
• Establish light touch deliverable portfolio framework and process as relates to all things work prioritized including dashboards and reporting for leadership views.
• Enable preparation of events and business meetings that offer leadership an opportunity to check-in on progress to operational goals.
• Manage operating routines that facilitate outcome based decision-making leadership alignment, team engagement, operational reviews etc.
• Collaborate with business partners to support rollout of processes, as needed, to ensure success, with a focus on continuous improvement, efficiency and operational quality.
• Collaborate with business partners to drive effective communications, as needed, for the organization to achieve awareness and desired traction for results.
• Provide general program management, reporting and analysis support for initiatives and special projects, as required, by the business.

Who you are

• Strong stakeholder management skills to effectively influence, manage leader expectations.
• Growth mindset, ability to receive feedback to learn and grow, the ability to factor in broad feedback driving direction to ensure the best approach taken for business outcomes.
• Strong influencing and organizational change skills coupled with interpersonal awareness and established EQ.
• Ability to build long term relationships and use work methods that facilitate positive partnerships with key business teams.
• Operational excellence enabling outcomes, with curiosity, which drives a sense of ownership and continuous improvement.
• Ability to adapt to changing circumstances and achieve results efficiently and timely in a complex environment working with a variety of partners.
• Strong process orientation with experience running programs and/or projects and leading change from ideation through delivery.
• Experience handling multiple tasks and projects at a time, prioritize workload and tenacity in a multifaceted, complex environment.
• Strong listening skills; ability to understand the "why" and get to what matters quickly so change can be driven.
• Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes; experience with financial and strategic modeling + dashboards.

Additionally, You Will Possess

• Bachelor's degree or 4-6 years' or related experience
• Excellent problem-solving, analytical and decision-making skills
• Capable of working with abstract concepts and communicating conceptual topics to others.
• An excellent teammate, also able to operate independently while prioritizing own work and outcomes
• Strong business insight, analytical and organizational skills with a high degree of attention to detail.
• Strong skills in Atlassian Suite (Confluence, JIRA jedi), Microsoft Office Suite, Google Suite, and advanced level of knowledge of Excel and reporting platforms.

Why DAT?
DAT is an award winning employer of choice.

For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We've been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado's 100 Best Places to Work In Colorado.

• Medical, Dental, Vision, Life, and AD&D insurance
• Parental Leave
• Up to 20 days of paid time off starting in year one
• An additional 10 holidays of paid time off per calendar year
• 401k matching (immediately vested)
• Employee Stock Purchase Plan
• Short- and Long-term disability sick leave
• Flexible Spending Accounts
• Health Savings Accounts
• Tuition Reimbursement Program
• Employee Assistance Program
• Additional programs - Employee Referral, Internal Recognition, and Wellness
• Free TriMet transit pass (Beaverton Office)
• Competitive salary and benefits package
• Work on impactful projects in a cutting-edge environment
• Collaborative and supportive team culture
• Opportunity to make a real difference in the trucking industry
• Employee Resource Groups

This position is not eligible for Visa sponsorship.

For Washington-based candidates, in compliance with the Washington States Pay Transparency Law, the minimum salary for this role is $123,000.00 + benefits. The maximum compensation for this role can vary significantly depending on your job-related skills and experience. DAT considers factors such as scope and responsibilities of the position, candidate's work experience, education and training, core skills, internal equity, and market and business elements when extending an offer.

DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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