Social Services Housing Care Manager

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Family Health Centers of San Diego (FHCSD) is looking for a Social Services Housing Manager. The Social Services Housing Manager will provide housing specific Community Support (CS) services to eligible Medi-Cal Managed Care beneficiaries. Will address the clinical and non-clinical needs of high-need, high-acuity Medi-Cal Members through systematic coordination of services and comprehensive care management.

Responsibilities:

• Responsible for comprehensively addressing the needs of clients with the most complex challenges affecting their health related to homelessness, unstable and unsafe housing, food insecurity, and/or other social needs.
• Develop a comprehensive, individualized, person-centered housing support plan, based on an individualized assessment ensuring the plan is reviewed, maintained, and updated under appropriate clinical oversight.
• Determine appropriate services to meet the needs of patients to include addressing social determinants of health needs effecting housing.
• Utilize best practices with patients experiencing homelessness that have complex health, disability, and/or behavioral health conditions that may include Housing First, Harm Reduction, Progressive Engagement, Motivational Interviewing, and Trauma-Informed Care.
• Assist patients with obtaining or searching for housing that covers completing housing applications, securing required documentation, assist with benefits advocacy and presenting options.
• May assist clients in supporting SSI application process in aligning eligibility, eligibility guidelines, obtaining identification and documentation for Supplemental Security Income eligibility, and overall support with the SSI application process.
• May assist with identifying and securing available resources for subsidizing rent, identifying and securing resources to cover expenses, or assisting with requests for reasonable accommodation.
• Assist with identifying, coordinating, securing, or funding one-time services and modifications necessary to enable a person to establish a basic household that expands beyond room and board.
• Provide tenancy and sustaining services to assist the client in maintaining safe and stable tenancy once housing is secured
• Provide early identification and intervention for behaviors that may jeopardize housing, education and training on the roles, rights, and responsibilities of the tenant and landlord, coaching on developing and maintaining key relationships with landlords/property managers with a goal of fostering successful tenancy, or coordination with the landlord and case management Provider to address identified issues that could impact housing stability.
• Collaborate with multidisciplinary care team in coordinating a wide array of outreach, health care, case management, patient engagement functions in supporting and connecting patients of the Homeless Population with internal and external resources.
• Resolve any barriers related to necessary resources in supporting this population.
• Interact with internal and external stakeholders in developing and sustaining relationships to service patients' needs and resources.
• Perform other duties as assigned.

Requirements:

• Bachelor's degree in social work, public health, science, or related degree required.
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties.
• Must meet driving requirements

Rewards:

• Job type: Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs
• Sponsoring Employer with an Equity Investment Company that can assist you with your down payment for purchasing a home

FHCSD was founded by community activists working towards a common goal: caring, affordable, high-quality medical care for all. We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County. The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)