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Senior Product & Digital Bus Implement Manager (Remote - Virginia)

First Citizens Bank
United States, Virginia, Roanoke
May 29, 2025
Overview

This is a remote role that may only be hired in the following location: Virginia.

This Senior Product & Digital Business Implementation manager will be part of the Commercial Digital group within Silicon Valley Bank/First Citizens Bank's Enterprise Digital organization.


Responsibilities

  1. Business Implementation Manager, Digital:
  • Track and maintain net feature/migration readiness items
  • Coordinate working sessions across stakeholders including our Strategic Activation and Alignment team as well as relevant stakeholders; follow up with stakeholders to ensure timely deliverables
  • Collect and reconcile data from Data Analytics, Product and other partners needed to support readiness activities and for leadership status reporting
  • Coordinate and reconcile updates to impacted business teams' processes
  • Manages status reporting on business initiatives and related communications to other key stakeholders
  • Identify and communicate readiness risks that could impact migration/new features
  • Acts as an advocate for all business stakeholders within the lifecycle of a project, ensuring their needs are understood and addressed in advance of a launch
  • Drive and ensures completion of required post-launch activities and post-mortems and lessons learned
  1. Delivery expectations
  • Run/facilitate the following routines
    1. Product and BIM Discussions
    2. Extended Team meeting
  • Publish meeting notes and recaps with next steps
  • Maintain and manage project tracker - responsible for dates and activities for migration/net new feature releases
  • Update risks/issues/decision logs impacting migrations/net new feature releases
  • Maintain accurate documentation and meeting notes

Qualifications

Bachelor's Degree and 4 years of experience in OR High School Diploma or GED and 8 years of experience in

Current or prior experience as a contractor/contingent worker for First Citizens Bank and/or any of its subsidiaries is required.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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