Assistant Manager - VIP Services - Bellagio

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a VIP Lounge Assistant Manager at Bellagio, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

THE DAY-TO-DAY:

• Assume full responsibility for the department in the absence of director or department head

• Respond to guest service interactions in a professional and timely manner, achieving positive resolutions

• Promote and develop team-oriented philosophy stressing the importance for providing unparalleled commitment to excellence in service

• Oversee quality hiring, training, and succession planning processes that encompasses the Company's diversity commitment

• Ensure department standards for correct charging, postings, collecting payments, handling cash and credit transactions, and balancing of all cash and cash equivalent transactions

• Ensure hotel property and equipment is properly used and maintained

• Supervise VIP Representatives work performance and apply progressive discipline when appropriate

• Submit payroll for VIP staff and track attendance reports

• Order supplies for the department as necessary

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent

• 2+ Years of prior relevant experience in Front Services

• Works varied shifts to include holidays and weekends

• Must have Food Handlers and TAM card to start

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14516

Are you ready to JOIN THE SHOW? Apply today!