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Sr.Business Intelligence Analyst

Synergy
vision insurance, sick time, tuition reimbursement, 401(k)
United States, North Carolina, Elizabeth City
Jun 06, 2025
Description

NOTE: This role is contingent on the contract being awarded.

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven-if that sounds like you, Synergy has a position for you!

NOTE: This role is contingent on the contract being awarded.
Position Summary:
Synergy is seeking aSr.Business Intelligence Analystto join our growing team supporting the United States Coast Guard (USCG) at the Aviation Logistics Center's Information Systems Division (ALC-ISD). The Sr. Business Intelligence Analyst will provide critical analytics, reporting, and business process support to enable data-driven decision-making and improve asset visibility across complex logistics and financial systems. This role bridges the gap between business and IT functions by delivering solutions aligned with DevSecOps, Agile, and cybersecurity principles.
Primary Responsibilities:
  • Design, develop, and maintain dashboards, cubes, and reports using IBM Cognos and SAS toolsets (e.g., Framework Manager, Report Studio, Transformer, DI Studio).
  • Manage and maintain historical, inventory, and financial data for asset lifecycle tracking, decision support, and supply chain management.
  • Develop and implement data integration (DI) interfaces and reporting structures that support enterprise logistics, maintenance, and procurement systems.
  • Utilize SAS Management Console and Base SAS for performance enhancements, data validation, and master data management.
  • Elicit, analyze, and document business requirements using entity relationship diagrams, data dictionaries, process guides, and technical specifications.
  • Collaborate with stakeholders to ensure alignment between user needs and system capabilities.
  • Apply ITIL and Agile best practices to streamline and modernize business processes.
  • Perform system and user acceptance testing and contribute to regression test planning.
  • Assist in developing project documentation following the Systems Engineering Life Cycle (SELC).
  • Support Change Request analysis, including estimation of level of effort (LOE) and tracking of development deliverables.
  • Ensure compliance with applicable policies, including Section 508, DHS 4300A, COMDTINST directives, and the Risk Management Framework (RMF).
  • Contribute to the development of system documentation supporting ATO packages and audits.
  • All other duties as assigned by management.
Skills/Qualifications:
  • Demonstrated expertise in IBM Cognos (Framework Manager, Report Studio, Transformer, Event Studio) and SAS DI/Base SAS for enterprise analytics.
  • Strong understanding of relational database systems (Oracle, Ingres, SQL) and their integration within software/hardware configuration environments.
  • Experience with data architecture, data pipelines, and ETL processes supporting logistics and enterprise application datasets.
  • Familiarity with CMDB principles, lifecycle data tracking, and asset dependency modeling.
  • Skilled in documenting data dictionaries, ERDs, and integrating data governance into DevSecOps workflows.
  • Experience applying Section 508 compliance to dashboards and reports.
  • Exposure to cloud-based data analytics (Azure, AWS) is highly desirable.
  • Strong written and verbal communication skills with an ability to translate complex data findings into business recommendations.
Education/Experience Requirements:
  • Bachelor's or Associate's degree in Computer Science, Math, Information Technology, Engineering, or related field. Five (5) years of experience is equivalent to two (2) years of education.
  • Minimum of five (5) years of experience in data analytics and functional and technical business experience.
  • Minimum of two (2) years of experience in an Agile DevSecOps software and engineering environment and methodologies.
  • At least two (2) years of experience with Jira, Confluence, and Bitbucket
  • Minimum of two (2) years of experience creating testing scripts and automation frameworks for cloud-based architectures.
  • Minimum two (2) years of experience in preparing diagrams, data mining, data analysis, management of requirements, and presenting
  • Knowledge of USCG systems, financial systems, and supply chain data integration is a plus.
Clearance:
  • U.S. citizenship required
  • Must have or be eligible to obtain a Position of Public Trust or DoD Secret Clearance.
Certification Requirement:
  • CompTIA Security+
  • Additional certifications (e.g., Network+, AWS Certified Cloud Practitioner, Certified Business Intelligence (CBIP) or ITIL Foundation) are a plus.
Work Location:
  • Elizabeth City, NC - On-Site
  • North Carolina Region - Must be available to work onsite two to three days a week.

Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Essential Job Function Physical Requirements:The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline and termination.

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