New

Desktop Support

TEKsystems
$20.00 - $30.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Colorado, Denver
Jun 07, 2025
Description Location: Onsite, 4 days per week (Monday-Thursday) Responsibilities: Primary focus will be on supporting Intune/Autopilot setup, refresh, and integration with Win 11 deployment Provide Tier 1 and Tier 2 technical support to end-users, handling a variety of issues such as broken mice, software installations, and troubleshooting Windows 10/11 Primary focus will be on supporting Intune/Autopilot setup, refresh, and integration with Win 11 deployment Manage ticket queues, SNOW ticketing systems, and prioritize tasks in a "controlled chaos" environment following ITIL process. Experience with packaging and deploying new software, managing licensing, and ensuring software updates across a remote workforce Familiarity with granting access to specialized applications used by specific teams like Office, Wordpress, AutoCAD, etc. Ability to work in a hybrid software deployment model, supporting both self-service and remote installation Strong customer service skills and the ability to effectively communicate with end-users Skills* intune, windows 11, Windows 10, Hardware, Active directory, Customer service, Technical support Additional Skills & Qualifications Ticketing systems Windows 10/11 Microsoft Intune Microsoft Autopilot Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Denver,CO. Application Deadline This position is anticipated to close on Jun 14, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.